Customer reviews from Western Digital
SanDisk - WD_BLACK 4TB SN850X NVMe Internal Gaming SSD Solid State Drive - Gen4 PCIe, M.2 2280, Up to 7,300 MB/s - WDS400T2X0E
Average customer rating
4.6 out of 5
4.6
(34 Reviews)
Open Ratings Snapshot
Rating breakdown 34 reviews
5 Stars
31
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
3
90%of customers recommend this product. 
(
9 out of 10
)
Best Buy Privacy Policy
Customer Reviews for SanDisk - WD_BLACK 4TB SN850X NVMe Internal Gaming SSD Solid State Drive - Gen4 PCIe, M.2 2280, Up to 7,300 MB/s - WDS400T2X0E
Customer Rating
5 out of 5
5
Perfect match for PS5 4TB was the right choice.
on December 16, 2022
Posted by: Typeay
Verified Purchase:Yes
I ordered the 4TB WD BLACK SN850X specifically to be installed in a PS5 for expanding the internal storage. I was initially concerned that I may have made a mistake by going the 4TB route because it is dual sided. However now that it is in and I am experiencing the advantage of that extra space I am so glad I went this route. I paired it with the Sabrent M.2 NVMe Heatsink (SB-PSHS) for the PS5 Console
Everything was super easy to install, the heat sink has been excellent for cooling. I have no complaints whatsoever. Excellent product. Most impressive of all was how incredibly fast I was able to transfer many games from the internal over to the new drive. Very impressive! I just completed an entire play through of GOW Ragnarok played directly from being stored on the new SN850X. It stayed cool and played flawlessly nearing that 100% completion now over 40hours of high def gaming 60fps and running beautifully.
Written by a customer while visiting Western Digital
Customer Rating
5 out of 5
5
Great memory
on December 3, 2022
Posted by: warlock7
Verified Purchase:Yes
The 4TB WD_Black SN850X NVMe is great. Simple to install. I wish it had a heatsink...
Written by a customer while visiting Western Digital
Customer Rating
5 out of 5
5
I really like these drives!
on July 4, 2023
Posted by: Anonymous
Verified Purchase:Yes
Nice little drive. So glad I bought two. Two of the 4 TB drives! I really like these jobs
Written by a customer while visiting Western Digital
Customer Rating
5 out of 5
5
4TB model compatible with PS5
on September 25, 2022
Posted by: John H.
Verified Purchase:Yes
Purchased 4TB SN850X NVMe for my PS5. Picked up a Sabrent HeatSink made for PS5.
Fits like a glove. PS5 recognized the NVMe right away. I probably should have purchased the 2TB size, but decided to spend more to never worry about storage space issues. No issues with loading or saving games with over 50 hours spent on PS5 so far. Would definitely purchase again in the future.
Written by a customer while visiting Western Digital
Customer Rating
5 out of 5
5
Fast & Reliable
on September 13, 2022
Posted by: Angstromm
Verified Purchase:Yes
Very pleased with the performance of this drive. Unfortunately, my laptop has gen3 NVME slots, so I'm not getting the full potential of this drive. That said, it out performs my Samsung 970 Pro and the Evo drives on this laptop.
Written by a customer while visiting Western Digital
Customer Rating
1 out of 5
1
False information on website.
on December 15, 2022
Posted by: Gerald Fredrick
Verified Purchase:Yes
Website showed part with a heatsink .
Response from Western DigitalBy SM OLSDecember 15, 2022
Hello,

We are sorry to hear about your user experience with WD_Black SN850X NVMe Gaming Storage and appreciate your time providing this review and bringing this matter to our attention.

The 1TB and 2TB drives offer optional RGB lighting plus a heatsink to help maintain
peak performance through the most intense gaming sessions. Game Mode 2.0 serves up even more PC performance-boosting features like load prediction to ready game assets for fast in-game loading.

To know more about the drive please refer to the mentioned link below: https://bit.ly/3BDlzPG

All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.

Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
1 out of 5
1
I didn't get my product and still need to pay for
on July 25, 2023
Posted by: angrybean
Verified Purchase:Yes
I didn't get my product and still need to pay for it
Response from Western DigitalBy SM OLSJuly 25, 2023
Hello,

We're sorry to hear about your user experience with WD_Black SN850X NVMe Gaming Storage and appreciate your time for providing the review.

We are extremely sorry for the inconvenience .This is not the service we ever want for our customers, this usually never happens. Please allow us to make it correct for you. You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/

All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.

Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
1 out of 5
1
Don't ever do business with WD
on June 2, 2024
Posted by: Jamison h
Verified Purchase:Yes
I didn't get it. Even though it said it was supposed to be in the package. Not to mention it took them over a month to ship it and when I received the package it was on the packing slip but not in the box. To top it off, it's been over 2 weeks since I contacted them that I didn't get it and they won't get back to me even though I've contacted them countless times
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLSJune 5, 2024
Hello,

We are sorry for the inconvenience caused to you. We would like to investigate the matter. To do so, we request you to please share the order details information and your email address so that we can look into the concern to share relevant information.

You may also get in touch with our technical support team directly to elaborate on the issue along with error screenshots. You can open a support ticket at (https://support-en.wd.com/app/askweb) We will be happy to assist you.
Written by a customer while visiting Western Digital
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