I ordered the 4TB WD BLACK SN850X specifically to be installed in a PS5 for expanding the internal storage. I was initially concerned that I may have made a mistake by going the 4TB route because it is dual sided. However now that it is in and I am experiencing the advantage of that extra space I am so glad I went this route. I paired it with the Sabrent M.2 NVMe Heatsink (SB-PSHS) for the PS5 Console Everything was super easy to install, the heat sink has been excellent for cooling. I have no complaints whatsoever. Excellent product. Most impressive of all was how incredibly fast I was able to transfer many games from the internal over to the new drive. Very impressive! I just completed an entire play through of GOW Ragnarok played directly from being stored on the new SN850X. It stayed cool and played flawlessly nearing that 100% completion now over 40hours of high def gaming 60fps and running beautifully.
Written by a customer while visiting Western Digital
Purchased 4TB SN850X NVMe for my PS5. Picked up a Sabrent HeatSink made for PS5. Fits like a glove. PS5 recognized the NVMe right away. I probably should have purchased the 2TB size, but decided to spend more to never worry about storage space issues. No issues with loading or saving games with over 50 hours spent on PS5 so far. Would definitely purchase again in the future.
Written by a customer while visiting Western Digital
Very pleased with the performance of this drive. Unfortunately, my laptop has gen3 NVME slots, so I'm not getting the full potential of this drive. That said, it out performs my Samsung 970 Pro and the Evo drives on this laptop.
Written by a customer while visiting Western Digital
Response from Western DigitalBy SM OLS, December 15, 2022
Hello,
We are sorry to hear about your user experience with WD_Black SN850X NVMe Gaming Storage and appreciate your time providing this review and bringing this matter to our attention.
The 1TB and 2TB drives offer optional RGB lighting plus a heatsink to help maintain peak performance through the most intense gaming sessions. Game Mode 2.0 serves up even more PC performance-boosting features like load prediction to ready game assets for fast in-game loading.
To know more about the drive please refer to the mentioned link below: https://bit.ly/3BDlzPG
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
I didn't get my product and still need to pay for it
Response from Western DigitalBy SM OLS, July 25, 2023
Hello,
We're sorry to hear about your user experience with WD_Black SN850X NVMe Gaming Storage and appreciate your time for providing the review.
We are extremely sorry for the inconvenience .This is not the service we ever want for our customers, this usually never happens. Please allow us to make it correct for you. You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
I didn't get it. Even though it said it was supposed to be in the package. Not to mention it took them over a month to ship it and when I received the package it was on the packing slip but not in the box. To top it off, it's been over 2 weeks since I contacted them that I didn't get it and they won't get back to me even though I've contacted them countless times
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS, June 5, 2024
Hello,
We are sorry for the inconvenience caused to you. We would like to investigate the matter. To do so, we request you to please share the order details information and your email address so that we can look into the concern to share relevant information.
You may also get in touch with our technical support team directly to elaborate on the issue along with error screenshots. You can open a support ticket at (https://support-en.wd.com/app/askweb) We will be happy to assist you.
Written by a customer while visiting Western Digital