Customer reviews from jbl.com
JBL - Refurbished Excellent - TUNE520BT On-Ear Bluetooth headphones - 2024 - Purple
Average customer rating
4.2
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
66
4 Stars
20
3 Stars
5
2 Stars
6
1 Star
8
100%of customers recommend this product.
(
24 out of
24)
Customer Reviews for JBL - Refurbished Excellent - TUNE520BT On-Ear Bluetooth headphones - 2024 - Purple
Customer Rating
5
Love
on October 26, 2026
Posted by: MandyMI
from New York
Love love love. So happy I found these. Incredible price, amazing value. Totally comfortable, I wear them for hours at a time. Sound is great and the microphone is crystal clear so I love wearing them for calls. Highly recommend
Written by a customer while visiting jbl.com
Customer Rating
4
Great love means great use
on October 22, 2026
Posted by: Heatherlysunfox
from Wisconsin
I got these in February. Probably my 5th set of headphones in the past decade. I get soooo much use out of every set I wear them until they literally fall apart! This pair did not last as long as I’d hoped - 6 months of use before the power button stopped working to turn the set on and off :( - hoping to submit a warranty claim to get it right!
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome headphones
on October 19, 2026
Posted by: This is a joke
from Mississippi
I bought these for my father in law. Great quality sound at a minimal cost. Great buy!
Written by a customer while visiting jbl.com
Customer Rating
5
Quality
on October 12, 2026
Posted by: Emiliyan
One of my best purchases! The bass is incredible 😍
Written by a customer while visiting jbl.com
Customer Rating
4
Good headphones, not the most comfortable
on October 11, 2026
Posted by: Tdot456
from Illinois
I've had these about 6 months now. They're definitely good headphones. I'm not an audio-file but the sound is good, the battery life and charging are great, and I have no issue with calls or video calls. My only complaint is that they start to hurt after about 3 hours, and I have to take them off, so no all day meeting or longer project for me.
Written by a customer while visiting jbl.com
Customer Rating
5
Come dance with me!
on October 3, 2026
Posted by: Shantasy
from New York
Wonderful clear crisp sound! These are lightweight and awesome!
Written by a customer while visiting jbl.com
Customer Rating
5
TEENAGER BIRTHDAY GIFT WAS A HIT
on October 2, 2026
Posted by: Amazing sound
from Lexington KY
They were super easy to customize but getting them bought and shipped on time was a chore but the head phones did not disappoint
Written by a customer while visiting jbl.com
Customer Rating
1
Broke easily
on October 2, 2026
Posted by: Morgan L
from MN
Ive had two pairs, the first one broke in my backpack after 8 months, I have had my second pair for maybe like 8 months and they broke from simply setting them down. Most likely will not get this again because they seem fragile.
Response from jbl.comBy Customer Support, October 5, 2026
Thanks for bringing this to our attention. We’d like to work with you directly. Please reach out to our customer support team here for further assistance: https://support.jbl.com/
Written by a customer while visiting jbl.com