Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Aluminum Smartwatch 40mm LTE - Pink Gold - (2022)
Average customer rating
4.6
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
49
4 Stars
13
3 Stars
4
2 Stars
2
1 Star
1
92%of customers recommend this product.
(
58 out of
63)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Aluminum Smartwatch 40mm LTE - Pink Gold - (2022)
Customer Rating
3
Battery life is weak
on December 11, 2022
Posted by: Luv2shop
from Newport beach, CA
[This review was collected as part of a promotion.] I had a Samsung watch3 that I would charger every other day and this watch battery last one day, by 10 pm, it needed to go back on a charger
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 14, 2022
Luv2shop, thank you for your feedback on the Samsung Galaxy Watch5. The enhanced sensors and features of this device may be causing the additional battery usage. However, if you believe the battery is not working as intended, you can always reach out to the Customer Care+ or Samsung Support Teams for assistance in troubleshooting your device. Thank you for being a Samsung customer. –Elizabeth
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Good features
on December 12, 2022
Posted by: Sherbear72
from Clark County WA.
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this watch when it first came out. I like the features but the battery has to be charged daily.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 15, 2022
Sherbear72, thank you for your feedback on the Samsung Galaxy Watch5. If you believe the battery life of the device is not functioning as intended, we’ve included a link below for the Samsung Support Team for assistance in troubleshooting the device. Thank you for being a Samsung customer. –Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Watch Thus Far
on December 19, 2022
Posted by: Seedoubleyuh
from Dallas, Texas
Expertise:Beginner
[This review was collected as part of a promotion.] I bought a little over a month ago & I am, totally, 100%in love!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is awesome!
on December 20, 2022
Posted by: Chelsea W
from Birmingham, Alabama
Expertise:Expert
[This review was collected as part of a promotion.] I switched from Apple to Andriod years ago and it was the best decision ever! Love Samsung products and this watch is no exception.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Smartwatch yet!!
on December 27, 2022
Posted by: Kelly
from Wilson, NC
[This review was collected as part of a promotion.] I upgraded from the galaxy 3 and it's such a difference. I love it. Its alot faster, wish I had done it sooner. Thanks!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent watch
on December 28, 2022
Posted by: Ladybugs
from Alabama
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this watch about 2 months ago and it is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love the lte version for physical activity
on December 28, 2022
Posted by: ShyFaith
from Abq. NM.
Expertise:Beginner
[This review was collected as part of a promotion.] Love that I don't have to have my phone with me everywhere I go but the battery life isn't the best. Being a beginner with the watch, this is my first, I've been a bit frustrated with the learning curve but I'm getting it with time and I'm hoping it gets easier and easier. Wish I could have gotten the rose gold woth the purple or violet band but was unable. That would have made it perfect for me. Getting it set up with metro was super difficult when I set up my son's but after I figured his out it was easy to do mine bc I knew what to do but it was really a whole mission to do so. In that sense the design of that was ridiculous.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Trish
from Oregon
Expertise:Intermediate
Verified Purchase:Yes
Overall the function of the watch is amazing, it does everything the packaging says and it comfortable to wear. The only downside is the battery life, I need to have the brightness turned most the way down for it to last 24 hours when I turn it mostly up it lasts around 6.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US