Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Aluminum Smartwatch 40mm LTE - Pink Gold - (2022)
Average customer rating
4.6
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
49
4 Stars
13
3 Stars
4
2 Stars
2
1 Star
1
92%of customers recommend this product.
(
58 out of
63)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Aluminum Smartwatch 40mm LTE - Pink Gold - (2022)
Customer Rating
5
Upgraded from watch 3
on December 7, 2022
Posted by: Jgreen
from Southampton pa
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm so happy I did the upgrade from watch 3 was always a fitbit user switched to galaxy watch and won't go back. Best new feature on 5 is battery life. Lasts much longer and new fast charger charges in 2 hours max. Also not as heavy at first I missed the rotating bezel but happy you can still rotate the edge same feature. Overall very satisfied!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not compatible with iPhones anymore
on December 5, 2022
Posted by: Ljsch
from Chicago, Il
Expertise:Expert
[This review was collected as part of a promotion.] I really liked my Galaxy Active2, which is compatible with my iPhone. The new watches are not. I wasn’t aware when I ordered the 5 and wasted time trying to activate it and going through multiple phone calls trying to figure out why it wouldn’t connect to my phone and ultimately returning it. Poor business decision, eliminating so many customers.
No, I would not recommend this to a friend.
Features
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 7, 2022
Ljsch, thank you for your feedback on the Samsung Galaxy Watch5. It is true that the new Samsung Galaxy Watch5 is only compatible with Android enabled devices. We appreciate you loving the features of the Samsung Galaxy Watch line of products with the sensors, sleep features, and range of other capabilities. Please feel free to reach out to us at any time with further feedback or questions. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I love it!!
on October 6, 2022
Posted by: Kbucks
from Ny
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the size and features. The only problem I have is the battery only lasts 2 days
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good upgrade from a 3
on September 30, 2022
Posted by: MissMonsterJae
Expertise:Expert
[This review was collected as part of a promotion.] I love this watch. My only complaint is the battery life.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice watch
on October 6, 2022
Posted by: Vakita
from Chicago Illinois
Expertise:Intermediate
[This review was collected as part of a promotion.] I like my new watch. Easy to use vibrant screen. The only thing I have to get used to is not having the dial like my old galaxy watch had. I miss that part but I'm getting used to just using the touch screen. And I saw complaints about battery life. My battery lasts 2 full days with no problem. My other watch lasted about the same time so no complaints about battery for me
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall, a good watch. Battery is not great.
on October 7, 2022
Posted by: BigRed
from Iowa
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this watch for about a month now, replacing an Active2. I really like it with its diverse features. The battery can be a problem but it will alert you so you can turn on battery saving. I'm still learning, and watch faces can be a real drain, I guess.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Softer, more feminine look
on January 1, 2023
Posted by: bluedat2
from Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] The design has a better look and functions great. Easy transition from my previous Samsung watch
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
First Smart Watch, I Wear It Every Day!
on October 6, 2022
Posted by: First Watch
from Baltimore, MD
[This review was collected as part of a promotion.] I bought this watch when it was released as it seemed like a good deal and I was interested in using it to track my fitness. I am very pleased with this product, it is perfect for tracking swimming exercises. It feels comfortable on the wrist, which I was worried about because my wrists are really small. It is a great way to stay on top of my steps and activity levels and keeps me in the loop at work when I don't want to be staring at my phone during meetings. Really great product. My only complaint is that sometimes connecting the Bluetooth headphones can be a not completely streamlined connection, it isn't as easy as with my phone, but it isn't a deal breaker, just takes and extra second to ensure it is connected.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US