Customer reviews from hp.com
HP - Elite Laptop Computer 14" WUXGA Touch Screen Intel Core Ultra 7 32 GB
Average customer rating
4
(1 Review)
Rating breakdown 1 review
5 Stars
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4 Stars
1
3 Stars
0
2 Stars
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1 Star
0
100%of customers recommend this product.
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Customer Reviews for HP - Elite Laptop Computer 14" WUXGA Touch Screen Intel Core Ultra 7 32 GB
Customer Rating
4
The Little Laptop That Could (If Service Doesn't Derail It)
on October 5, 2024
Posted by: brightomom
from Orlando, FL
Verified Purchase:Yes
Let me first say I love this computer. It's a business model and priced twice to three times the consumer models, but I used it when I was working and never wanted to give it up. This is my second owned one - not that the first one is faulty in any way: it's still running well at 6 years old. The main issue I had in purchasing this one was in getting answers to questions. The title of the laptop includes the words "3 Year Warranty" but my Support Assistant only showed one year. I went to 10+ areas to try to get that resolved. Camille in the Care Pack Dept. took pity on me (she believed me: I never thought anyone else did), confirmed it, gave me an email to an escalations department who finally confimed that yes, my Care Pack was three years and my warranty was one. What's the difference, I asked? Still waiting for an answer to that. See the name of this notebook that I'm reviewing? 3 Yr Warranty. Jeesh.
I would recommend this to a friend!
Written by a customer while visiting hp.com
