This morning I noticed that a button fell off of this case. It been less than 3 weeks. It hasn't fallen. This is not normal wear and tear. I'd like to return it or exchange it for another. I've attached a photo for your reference. Please advise as to how to proceed.
No, I would not recommend this to a friend.
By Bodyguardz Expert, August 19, 2020
We're so sorry to hear about that issue. If you could please send a picture of that issue over to support@bodyguardz.com, our team would be happy to see how we can help from here.
Fell off within 1 hour. Need to return for full refund.
No, I would not recommend this to a friend.
By Bodyguardz Expert, April 30, 2020
We're so sorry to hear about that. If you are able to reach out to our Customer Success Department at support@bodyguardz.com, our team would love to see what we can do for you at this point.
I dropped my phone and the screen cracked immediately. It did not protect my phone whatsoever.
No, I would not recommend this to a friend.
By Bodyguardz Expert, May 7, 2020
We're so sorry to hear about your device. Unfortunately we are unable to access information to reach out, however if you could contact our Customer Success Department at support@bodyguardz.com, our team would be happy to see what we can do at this point.
Mine was applied per instructions, but has failed in two weeks. Breaking out around cutout for phone access
No, I would not recommend this to a friend.
By Bodyguardz Expert, May 29, 2020
We're so sorry to hear about that issue you're running into. If you could please send us an image of that protector on your device over to support@bodyguardz.com, our Customer Success Team would be happy to see how we can help from here.
went on well with good directions. won't know how it works til I have the misfortune to drop the phone and hope I will then be happy that it does what it is expected to do.