Customer reviews from frigidaire.com
Frigidaire - 30 inches - Convertible - Wall Range Hood - Stainless Steel
Average customer rating
3.6
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
46
4 Stars
19
3 Stars
15
2 Stars
6
1 Star
19
48%of customers recommend this product.
(
16 out of
33)
Customer Reviews for Frigidaire - 30 inches - Convertible - Wall Range Hood - Stainless Steel
Customer Rating
1
Poor experience
on January 2, 2020
Posted by: Finnster5
Unfortunately the hood fan stopped working after 30 days and I have had several weeks of erroneous support calls and arrangements and apparently still have to wait several more weeks for repair. Not a good experience at all.
Response from frigidaire.comBy Briana, Online Outreach Specialist, January 8, 2020
Hello, Finnster5! Thank you for your feedback! We sincerely apologize for your experience with your range hood. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. For further assistance, please feel free to chat with us online or contact us via phone at 800-347-4432 M-F, 8:30 am- 8:00 pm EST, our team will be happy to assist you further. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
1
Motor broke twice in two weeks - needs replacement
on December 27, 2019
Posted by: rreddy
[This review was collected as part of a promotion.] I am not very happy about this product as the motor broke twice in two week and the product was less than a week old. I had to spend almost entire holiday season with out a vent .
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, January 3, 2020
Hello Rreddy.
We regret to learn that you were unable to utilize your new vent during this holiday season. This is certainly not the experience we wish for any of our consumers to have. Should you need any assistance in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
We regret to learn that you were unable to utilize your new vent during this holiday season. This is certainly not the experience we wish for any of our consumers to have. Should you need any assistance in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great hood fan
on November 8, 2019
Posted by: LInda9001
[This review was collected as part of a promotion.] Quite compared to other Fans that i have had.
Plus I like the look of the fan which compliments my kitchen decor
Plus I like the look of the fan which compliments my kitchen decor
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great style
on October 29, 2019
Posted by: Valjim
[This review was collected as part of a promotion.] This range hood is in our new home and it is great! We especially like the light feature. Very bright and definitely better than any range hood we have had in the past.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great looking, moves a lot of air
on September 19, 2019
Posted by: Ncgretanc01
[This review was collected as part of a promotion.] This was part of an upgrade package for my new home. Great looking and functions well
Written by a customer while visiting frigidaire.com
Customer Rating
2
Looks great but loud
on September 10, 2019
Posted by: CJM73
As another reviewer pointed out, this hood is seldom used due to it's noise level. Even when sitting several feet away it affects the volume of conversation as well as that of the television.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, September 11, 2019
Hi, CJM73!
Thank you for your feedback. With several powerful fans blowing simultaneously, it is expected for the range hood to make some noises while running. The projected sound level is between 58.5 and 69.9, depending on the speed setting, or about the same sound level as a hairdryer. We understand this can be bothersome for some consumers and are happy to document your concerns!
Best,
Ashton
Thank you for your feedback. With several powerful fans blowing simultaneously, it is expected for the range hood to make some noises while running. The projected sound level is between 58.5 and 69.9, depending on the speed setting, or about the same sound level as a hairdryer. We understand this can be bothersome for some consumers and are happy to document your concerns!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
3
Considered normal
on August 31, 2019
Posted by: EssWeP
[This review was collected as part of a promotion.] Received as part of builder installation. So for the performance is Good, didn’t like the design esp with lighting. The light is in the backside, the light focus is more towards the wall insted of cooking area.
Response from frigidaire.comBy Briana, Online Outreach Specialist, September 4, 2019
Hello, EssWeP! Thank you for your feedback! Our design and engineer teams are constantly monitoring our brand pages for feedback such as yours for opportunities for future reference. If you have any additional questions, comments or concerns, please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
1
Sleek design, terrible noise
on June 1, 2019
Posted by: DJ Colorado
from Colorado
We are so disappointed our builder selected amd installed this hood. The noise is worse than most commercial kitchens I have been in. We cannot hold a conversation while using it and have opted to risk the smoke detectors acticating instead of using this while cooking. Frigidaire, come on!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , June 11, 2019
Hi, Dj Colorado! We most certainly apologize that you are not fully content with your range hood. Please know that we strive to provide our consumer’s with quality products, and your feedback does not go unnoticed, as our our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Should you need any immediate assistance or it makes any unusual sounds, please reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience.
Kindly,
Ciara
Should you need any immediate assistance or it makes any unusual sounds, please reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com