Customer reviews from frigidaire.com
Frigidaire - 30 inches - Convertible - Wall Range Hood - Stainless Steel
Average customer rating
3.6
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
46
4 Stars
19
3 Stars
15
2 Stars
6
1 Star
19
48%of customers recommend this product.
(
16 out of
33)
Customer Reviews for Frigidaire - 30 inches - Convertible - Wall Range Hood - Stainless Steel
Customer Rating
1
“Professionally” LOUD
on January 31, 2019
Posted by: Lkell
from Bluffton, SC
If Professional means like a commercial kitchen hood loud , it is! Impossible to hold a conversation while running at any speed!
No, I would not recommend this to a friend.
Response from frigidaire.comBy R'Shaye , Online Outreach Specialist , February 4, 2019
Hello, Frigidaire friend. I understand your concern regarding the noise coming from the hood range. I will be happy to assist. Here are some tips to troubleshoot the loud noise, verify the hood is mounted securely on the brackets. If secured properly, please contact us for further assistance. You can reach our Customer Care Team at 1.888.203.1389 Mon-Fri 830 am-8 pm EST.-R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
2
Looks Great- Noisy
on January 15, 2019
Posted by: Donna A
from Hayes VA
Our vent hood looks great...love the design, but it's extremely noisy..sounds like a plane is landing on the lowest setting. Had a rep come to the home when working on a minor issue with our refrigerator... but...not his job?
No, I would not recommend this to a friend.
Response from frigidaire.comBy Briana, Online Outreach Specialist, January 16, 2019
Hello, Donna A! Thanks for your feedback! We sincerely apologize for your recent experience with your range hood. We make every effort to manufacture quality products, our design and engineer teams are constantly looking for feedback such as yours for opportunities for improvement. If you ever have any questions regarding your appliance, please contact us directly at 1-888-203-1389, M-F 8 am to 8 pm EST. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
4
LOOKS GREAT BUT LOUD EXHAUST
on December 18, 2018
Posted by: MACKE
from SPRING GROVE, IL
[This review was collected as part of a promotion.] WE ARE HAPPY WITH PRODUCT BUT IT COULD BE NOT SO LOUD WHEN TURNED ON
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Noisy
on December 12, 2018
Posted by: Lawrence A
from Virginia
[This review was collected as part of a promotion.] It was so loud (even on the lowest speed) that I couldn't hear the doorbell.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Alexis, Online Outreach Specialist, December 13, 2018
Hey there, Lawrence A. Thanks for your feedback. I regret to hear that you are not satisfied with the noise level of your ventilation hood.
You may find that verifying that your ventilation hood was properly installed resolves this matter. You may view installation instructions in your Owner's Manual, located here: http://manuals.frigidaire.com/prodinfo_pdf/Springfield/316902442en.pdf.
Should you require further assistance, please reconnect with us at 800.203.1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST. Cheers! –Alexis
You may find that verifying that your ventilation hood was properly installed resolves this matter. You may view installation instructions in your Owner's Manual, located here: http://manuals.frigidaire.com/prodinfo_pdf/Springfield/316902442en.pdf.
Should you require further assistance, please reconnect with us at 800.203.1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST. Cheers! –Alexis
Written by a customer while visiting frigidaire.com
Customer Rating
1
Horrible....sounds like a turbo jet engibe
on November 3, 2018
Posted by: Jean Hood Vent
from Ocean Isle Beach, NC
Had a house built and didn’t have a choice of appliance manufacturer. The hood vent sounds like a jet engine. Too loud to use. Our builder told us that “they are all like thIs”. Unacceptable.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Specialist, November 5, 2018
Thank you for taking the time to share your range hood experience, Jean Vent Hood. We would like to gain a little bit more insight to assist with your concerns. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST to discuss further. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Strong suction!
on September 14, 2018
Posted by: SJS13
from Cary, NC
[This review was collected as part of a promotion.] Works well and has great suction. Just a bit on the noisier side.
I would recommend this to a friend!
Response from frigidaire.comBy Briana, Online Outreach Specialist , October 11, 2018
Hi SJS13! Thanks for your feedback. Our design and engineer teams are constantly monitoring our brand pages for feedback such as yours, for future reference.Should you ever have any questions, feel free to contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST.~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great investment
on August 26, 2018
Posted by: fstladyjefferson
from Huntsville Alabama
[This review was collected as part of a promotion.] I am so very well please because this is easy to clean and it looks very nice in my kitchen just the right amount of light it does not have too much heat while cooking. Filters are easy to remove and clean
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Looks beautiful
on June 28, 2018
Posted by: Dwill56
from Sacramento
[This review was collected as part of a promotion.] Very loud fan is distracting when trying to hold conversation
Written by a customer while visiting frigidaire.com