Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune 760NC Noise-Canceling Wireless Over-Ear Headphones - Black
Average customer rating
3.5
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
20
4 Stars
11
3 Stars
12
2 Stars
2
1 Star
11
91%of customers recommend this product.
(
20 out of
22)
Customer Reviews for JBL - Refurbished Excellent - Tune 760NC Noise-Canceling Wireless Over-Ear Headphones - Black
Customer Rating
3
Nice but not designed well
on December 22, 2022
Posted by: KayJ
I enjoy the fit and quality of them. However every version of JBLs I have owned broke due to how they are made. The section near the ear will snap because it isn’t a good design. However, they fit great, sound great, and love the colors.
By Customer Support, December 26, 2022
We appreciate your feedback on our JBL Tune 760NC. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.
Written by a customer while visiting jbl.com
Customer Rating
3
I Do Not Recommend
on January 10, 2023
Posted by: JHenry64
I purchased the 760NC headphones because I’d had a good experience with a previous JBL headphone product. Those needed replacing because they kept picking up interference and beeping fax like sounds in my ear. The 760NC are a huge disappointment. They won’t capture live Zoom calls, if you are in public on a Zoom conference, forget it. They flat out don’t work, and neither does the jack that you can plug into a computer. After just one month, only the left ear works with my MacBook Pro. After one month the sound is distorted on my I-Phone 13 Pro. All of this happened after I bought the 660NC as a gift for someone else. No more JBL, a big disappointment.
By Customer Support, January 13, 2023
We appreciate your time in providing us with your feedback. We're here to help with your JBL Tune 760NC. We'd like to work with you directly to address the issues you're experiencing with the earbuds. Please contact our customer support service via our official website or toll-free hotline for further assistance.
Written by a customer while visiting jbl.com
Customer Rating
3
Good sound, plastic creaks
on March 20, 2023
Posted by: realdeal7
from Columbia, SC
These headphones are very comfortable and produce good sound. The only setback I've found is the plastic creaks a good bit. I can't move around with them on or even chew gum without the plastic creaking and making it difficult to focus. As long as I'm just sitting still with them they work great though. They were a gift to me so no complaints. Probably wouldn't spend my own money on these though.
By Customer Support, March 22, 2023
We appreciate your feedback on our JBL Tune 760NC. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.
Written by a customer while visiting jbl.com
Customer Rating
4
Excellent staple headphones
on July 10, 2023
Posted by: grundletumbleson
Love these headphones so much, got them in white and they are so comfortable and have great sound quality. The top part sits a bit squarely on my head which looks a bit weird at times, but it's not uncomfortable at all.
Written by a customer while visiting jbl.com
Customer Rating
5
A Happy Grandson
on July 31, 2023
Posted by: MomMom
from New York
After research, my Grandson requested these headphones for his 10th birthday. He was so excited to open the gift and use the headphones with his new laptop. He transfered the headphones to me several times. I was impressed with the comfort and quality of the sound. He will use the headphones primarily when l8stening to music and audio books. As this product was the result of research by my grandson and his careful parents, I am certain it is an excellent product.
Written by a customer while visiting jbl.com
Customer Rating
2
low volume
on August 3, 2023
Posted by: horanium
from Qatar
very low volume, considering the price, i expected it to be much louder, its actually disappointing
By Customer Support, August 3, 2023
We appreciate your time in providing feedback on our JBL Tune 760NC. We understand that it didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you need more help with your device, please contact JBL Customer Support for further assistance.
Written by a customer while visiting jbl.com
Customer Rating
1
Its sucks
on August 25, 2023
Posted by: xddd
from brisburne, Australia
I bought this 2 months ago and now my head hurts the anc hurts inside the plane DO NOT BUY THIS
By Customer Support, August 25, 2023
Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune 760NC. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
1
on September 13, 2023
Posted by: john 23
from lilburn ga
i bought this item about a month ago and it randomly stopped wanting to charge i never dropped them nor are they damaged it’s very poor quality
By Customer Support, September 14, 2023
Thanks for bringing this to our attention. Please try to use a different Type-C USB charging cable and check if this charges your headphones. If the issue still persists, please contact our customer support for further assistance.
Written by a customer while visiting jbl.com