Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune 760NC Noise-Canceling Wireless Over-Ear Headphones - Black
Average customer rating
3.5
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
20
4 Stars
11
3 Stars
12
2 Stars
2
1 Star
11
91%of customers recommend this product.
(
20 out of
22)
Customer Reviews for JBL - Refurbished Excellent - Tune 760NC Noise-Canceling Wireless Over-Ear Headphones - Black
Customer Rating
5
BEST HEADPHONES ON THE MARKET FOR VALUE
on September 2, 2021
Posted by: PEDRO
from HOUSTON,TX
[This review was collected as part of a promotion.] Absolutely loved this headphones the JBL Tine 760NC we're amazing they having everything you can ask for. The bass on this headphones is insane 10/10. I took them to the gym and they were AMAZING didn't fall off once. They are SUPER light, good for anything. The noise cancellation was the OUTSTANDING!!!!! Whenever I turned it on I wouldn't hear a single beep. 10/10
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Steeler Sound Quality but lacking in design
on September 3, 2021
Posted by: Brandon Abbey
from Colorado Springs, Colorado
[This review was collected as part of a promotion.] I was expecting more out of these headphones than what was given. When I received the headphones the design was big and bulky. The padding on the headphones is comfortable but as far as using them outside or with working out I would not advise due to the padding making your eyes all sweaty. The things that really stood out on the headphones was the noise cancellation which was top notch and filtered all noise even in the loudest environments. Also, the drivers inside of the headphones really give a good balance between bass and clarity.
No, I would not recommend this to a friend.
By Customer Support, September 6, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 760NC didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
4
This beats Bose & Apple both in price & quality
on September 22, 2021
Posted by: Dave
from Atlanta, GA
[This review was collected as part of a promotion.] Its a stunning headphones with a affordable price tag & maximum comfort. Cushions are perfect & sound in quality JBL has never disappointed. I have been using it over 2-3 weeks now & it has given best performance every single time. I wish the battery could have last little longer because I have another JBL headphones that last more than 30 hrs. But I am sure its not a big deal & 24 hr is almost as 30 but for some people it might be deal breaker. Charging is easy & fast, noise canceling is great, exceptional for its price range. I will recommend this product to all my friends & family.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Disappointing!
on August 1, 2023
Posted by: Seasdolphin
from London, UK
Website and blur states Noise Cancellation is operated by JBL Headphones App but app does not support this (JBL Tune 760 NC). Would recommend getting a basic headphone as this is rendered to that model.
By Customer Support, August 1, 2023
Thanks for your inquiry. Our JBL Tune 760NC is not supported by our JBL Headphones App. You may enable the active noise cancellation feature on your JBL Tune 760NC TWS by pressing the button with a wave symbol once. If you need more help, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
1
Faulty batteries:(
on November 26, 2023
Posted by: Whybe
from New Jersey
I bought these a few months ago and on all three pairs o had they all broke two of them had faulty batteries that lasted on a couple months one pair turned off out of no where and stoped working the second pair the headphones were tuning on for max 5 seconds then turning right back off they have good bass but are not good for heavy use
Response from jbl.comBy Customer Support, Customer Support, November 28, 2023
Thanks for reaching out. We want to ensure you get the most out of our products. Please try to do a forced power cycle on the JBL Tune 760NC. While the unit isn't plugged into a power source, power cycle by pressing and holding the power button for 30 seconds to see if the unit will unlock. Furthermore, the headphones could be low on battery and don't charge properly, causing them to turn off immediately. Please try to charge the headphones using a different cable and another power adapter rated at least 5V/2A for more than 2 hours. Sand and dirt can get into the product's charging port. Clean the charging port with compressed air. If the issue continues, please reach out to our local support for further assistance.
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing bang for the buck
on September 2, 2021
Posted by: Josh
[This review was collected as part of a promotion.] Starting with a summary, these headphones are genuinely superb. The fitment on the ears, milage may vary, was on point. No issues with putting them on and having them fit comfortably and having heat management not be a problem at all. Sound quality is also out of this world, they mananged to get all the points that I usually have a gripe with solved in these headphones.
Fitment:
These would probably be considered "On-ear headphones" for how small they are, but what JBL has done is made the cups large enough to fit your ear and nothing else. With mine at least, it touches the very "front" edge of my ear and rests itself just milimeters behind it.
The exact measurement is 1.5" in diameter.
Clamping force is nothing to rave about, strong enough to keep them on your head, but not strong enough for quick, fast movements.
There is no "pin-point" feeling on the top of the head, it's a nice evenly displaced cushion.
These would probably be considered "On-ear headphones" for how small they are, but what JBL has done is made the cups large enough to fit your ear and nothing else. With mine at least, it touches the very "front" edge of my ear and rests itself just milimeters behind it.
The exact measurement is 1.5" in diameter.
Clamping force is nothing to rave about, strong enough to keep them on your head, but not strong enough for quick, fast movements.
There is no "pin-point" feeling on the top of the head, it's a nice evenly displaced cushion.
Technical:
Your typical buttons do what they're supposed to do, and yes, BUTTONS! Pause-play work as expected, and double click to skip and a bonus of triple tapping to go back.
Volume buttons are a gripe though. It suffers from the classic 2:1 ratio. For every "2 volume step" you go up an actual audio volume difference. It's something you have to live with but it does get in the way when you want that"just right" level.
There is no 'auto-pause' feature when you take them off and 'swivel' them. But having the ability to swivel them around your neck makes up for that lack of a feature.
Your typical buttons do what they're supposed to do, and yes, BUTTONS! Pause-play work as expected, and double click to skip and a bonus of triple tapping to go back.
Volume buttons are a gripe though. It suffers from the classic 2:1 ratio. For every "2 volume step" you go up an actual audio volume difference. It's something you have to live with but it does get in the way when you want that"just right" level.
There is no 'auto-pause' feature when you take them off and 'swivel' them. But having the ability to swivel them around your neck makes up for that lack of a feature.
Sound:
It's nearly perfect. I know I said it made strides in my previous gripes with JBL's headphones and it truly does.
Bass is one area they knocked it out of the park. It's tight but not rumbling, if there's a song EQ'ed right with more bass intended you'll hear it and not muddled. It's clean, clear, and punchy, but not rumbling.
Highs are another problem I had, but they adressed this with cymbals and high notes coming through as they should, and some vocals, but never coming through where it's painful (similar to a "nail on chalkboard" feeling).
Mids are a bit wierd. In some Rock and Roll songs, some electric guitars sounded to be overpowering and muddy as if they were trying to be there but someone was putting a towel between them and you. Nothing drastic, just didn't sound right.
It's nearly perfect. I know I said it made strides in my previous gripes with JBL's headphones and it truly does.
Bass is one area they knocked it out of the park. It's tight but not rumbling, if there's a song EQ'ed right with more bass intended you'll hear it and not muddled. It's clean, clear, and punchy, but not rumbling.
Highs are another problem I had, but they adressed this with cymbals and high notes coming through as they should, and some vocals, but never coming through where it's painful (similar to a "nail on chalkboard" feeling).
Mids are a bit wierd. In some Rock and Roll songs, some electric guitars sounded to be overpowering and muddy as if they were trying to be there but someone was putting a towel between them and you. Nothing drastic, just didn't sound right.
But overall I would rate the sound as more than what you would expect from headphones like these; amazing sound quality.
I wasn't able to test the NC on these headphones since I don't have the typical "noise profile" most people have. But from the limited testing I did, it did it's job well. It's not going to blow you out of the water, but it sure isn't going to leave you hanging. Low rumbles and *high* peircing sounds did come through still, but that's to be expected with those kinds of frequencies, but everything in the middle it did a swell job at doing it's best to block it.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing product
on September 2, 2021
Posted by: Anonymous
from Boca Raton, FL
[This review was collected as part of a promotion.] If I could give more than 5stars I would. Batery, long lasting as well as durable. Performance, as good as higher priced units in the market. Appearance is Clean, and elegant. Sound, amoing the top I have ever used
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great Headphones for a Great Price
on September 2, 2021
Posted by: Mason Barden
[This review was collected as part of a promotion.] I really enjoyed these headphones. The noise cancelation is great and the sound quality they produce is also incredibly accurate. They have a ton of bass and don't get fatiguing even after a long period of listening. The materials that are used also feel very nice and luckily there is no glossy plastic so they stay looking new and un-smudged for quite a while. Definitely would recommend.
I would recommend this to a friend!
Written by a customer while visiting jbl.com