Customer reviews from Bestier
Bestier - 12" Tencel Gel Memory Foam Hybrid Mattress in a Box Medium-Firm for Motion Isolation - White
Average customer rating
4.8 out of 5
4.8
(11 Reviews)
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Rating breakdown 11 reviews
5 Stars
10
4 Stars
0
3 Stars
1
2 Stars
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1 Star
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Customer Reviews for Bestier - 12" Tencel Gel Memory Foam Hybrid Mattress in a Box Medium-Firm for Motion Isolation - White
Customer Rating
5 out of 5
5
Too Cool 😎 🧊
on January 17, 2026
Posted by: tracys158_1437
[This review was collected as part of a promotion.] My husband is a hot sleeper and always needs a fan. We decided to test this for our guest room. The coolness of the mattress is so refreshing. Foam is super soft. The mattress arrived vacuum sealed. After letting the mattress air out it fluffed up nicely. The softness of the foam and the coolness of the mattress give you a very comfortable sleep experience.
Written by a customer while visiting Bestier
Customer Rating
3 out of 5
3
Beautiful, cooling, not too firm, room for improve
on January 11, 2026
Posted by: cranjismcbasketball_2994
[This review was collected as part of a promotion.] I have a lot to say so I have divided my review into segments.
Aesthetics: 5/5. A beautiful mattress looks much more expensive than it is. The stitching and grooves are very pretty.
Firmness: 3/5 it feels to me like a blow up mattress and a regular mattress had a baby. If you like plush pillowtops on your midfirm mattress l, this might be a good fit for you. It isnt sufficiently firm for my taste but I enjoyed sleeping on it. I like to sit criss cross apple sauce on my bed sometimes and felt myself being pulled down or the mattress not giving me ample support as I would prefer. Also, when someone sat on my mattress I felt it more than with other mattresses.
User friendliness: 3/5. I love how easy the setup was. The instructions are helpful. It expanded quickly but I waited 2 days for full expansion as the box indicated. FYI they also tell you you need a waterproof cover or you could void the warranty so I got one. My main issue with this mattress is a lack of side grabs in the front and back. Moving this and rotating this with two people was challenging enough without the side grabs on the front part, might be very tough if you are trying to rotate this solo.
Cooling: 5/5 I was concerned that the combo of waterproof cover over the mattress would ruin the cooling effect but I still felt very comfortable.
Durability: 3/5 This obviously remains to be seen but a waterproof cover will def help keep this mattress around longer. In terms of maintaining relative firmness Id have to test it for a few more months but so far so good. I think the nature of these mattresses means that they are less durable than a traditional mattress.
Sleep quality: 4/5 Overall I slept pretty well on it but I missed the firmness Ive had with other mattresses. My cats loved it too. I run hot in general so I think I will enjoy this mattress when the summer heat hits and the cooling effect comes more into play.
Written by a customer while visiting Bestier
Customer Rating
5 out of 5
5
Great support, improves sleep comfort and reduced
on January 6, 2026
Posted by: mimil71_4745
[This review was collected as part of a promotion.] The Bestier 12″ Full Memory Foam Mattress is comfortable, durable and supportive with a nice medium-firm feel. It contours well to the body, relieves pressure, and doesn’t sleep too hot thanks to the cooling gel foam. Setup was quick and easy, no odor and it expanded to full size without issues. Great quality and perfect for everyday sleep.
Written by a customer while visiting Bestier
Customer Rating
5 out of 5
5
Amazing for a bed in a box
on January 2, 2026
Posted by: shells1985_9156
[This review was collected as part of a promotion.] I’m extremely impressed with the Bestier 12” Full Bed Mattress in a Box. It arrived well-packaged and expanded quickly after opening, with no strong odor. The mattress offers a great balance of comfort and support—soft enough on top to feel cozy, but firm enough to keep my back properly aligned throughout the night.
I noticed a big improvement in sleep quality right away. I have arthritis in my spine and I did not wake up stuff and in pain. It doesn’t sink in too much, and motion transfer is minimal, which is a huge plus. The materials feel high quality, and it stays cool and breathable even after I slept all night.
Overall, this mattress is an excellent value for the price. It’s comfortable, supportive, and convenient to set up. I’d definitely recommend the Bestier 12” mattress to anyone looking for an affordable yet reliable bed-in-a-box option.
Written by a customer while visiting Bestier
Customer Rating
5 out of 5
5
best bed ever had clouds !
on December 28, 2025
Posted by: sherryd79_6571
[This review was collected as part of a promotion.] 10/10 if your looking for adjustment to be ulta soft this is for you the materials in this is clouds it's very durability the weight of it is good also prepare to sleep on clouds you won't regret it
Written by a customer while visiting Bestier
Customer Rating
5 out of 5
5
Comfortable
on November 26, 2025
Posted by: samantham849_8871
[This review was collected as part of a promotion.] Very soft and comfortable with a zippered cover that can be washed holds it's shape no matter what my 10 year old son is using it and he says it's the best sleep he has had in a long time
Written by a customer while visiting Bestier
Customer Rating
5 out of 5
5
Perfect mattress for my young daughter
on November 16, 2025
Posted by: roselync1_5769
[This review was collected as part of a promotion.] My nine year old daughter loves this twin sized mattress! She finds it super comfortable! It was perfect size and depth for her bed frame and room. It was conveniently packaged and delivered to our home. I would highly recommend!
Written by a customer while visiting Bestier
Customer Rating
5 out of 5
5
Nice overall mattress.
on November 4, 2025
Posted by: pamelat134_8136
[This review was collected as part of a promotion.] Overall the mattress is good. Very soft and comfortable, my son says he loves that is more comfortable than the spring mattress he's used to. Provides nice pressure relief I've noticed from lying on it. I would use this 6 inch mattress for my kids, but don't think it would be great for long term usefor an adult. Overall really nice and does the job.
Written by a customer while visiting Bestier
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