Customer reviews from Bestier
Bestier - 12" Tencel Gel Memory Foam Hybrid Mattress in a Box Medium-Firm for Motion Isolation - White
Average customer rating
5
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
12
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for Bestier - 12" Tencel Gel Memory Foam Hybrid Mattress in a Box Medium-Firm for Motion Isolation - White
Customer Rating
5
One of the best mattresses we have!
on March 1, 2026
Posted by: JennyN
[This review was collected as part of a promotion.] My husband and I have been looking for a bigger mattress that is both firm enough to support our backs, but also not too hard that it hurts our body. He has a bigger build and needs a firmer mattress. I am skinnier and petite and want a soft enough bed that doesnt hurt my back. I think we found the right mattress. This is a very thick mattress that is just right on firmness. The king size allows us to have so much room to move around all night. I also need to get up a lot during the night to use the restroom, and this mattress does not make too much noise nor move too much which does not wake up my husband! We really enjoy having this mattress so far!!
Written by a customer while visiting Bestier
Customer Rating
5
Basic mattress but feels nice
on February 23, 2026
Posted by: AnnB
[This review was collected as part of a promotion.] We put the mattress in our office/guest bedroom! It's soft and easy to open. We live in a townhouse so it was heavy to bring it up, but if youre prepared or pay professionals then you should be fine. No factory smell either!
Written by a customer while visiting Bestier
Customer Rating
5
Much more than we expected, a GREAT product!
on February 12, 2026
Posted by: stacyc105_4410
[This review was collected as part of a promotion.] I received this product free in exchange for my honest review. I had not heard of Bestier as a company before receiving this product, but had heard a lot of conflicting comments about 'bed-in-a-box' products and hybrid mattresses. My experience has been very good! My husband and I both have physical issues that cause pain or discomfort when sleeping. I have a bad back with severe arthritis and lingering issues from injuries and I have a very hard time getting comfortable much less being able to lay in one position for very long without having to get up and walk around to alleviate pain. The mattresses that we have used over the past 10 to 15 years have always been lacking and have never truly given us a good comfortable night's sleep. I was leery of this bed in a box and really wondered if a mattress rolled up in a box could be any better than a standard style mattress that is advertised for being good for our circumstances. The mattress arrived in a very large box but rolled up tightly. My husband cut the box open and it had easy instructions on how to unroll and set it up. We put it on our bed frame and follow the directions and it was fully inflated within 24 hours. There was no smell or anything as I expected there to be. There was a lot of plastic to take off of it but with the two of us doing it together it was not difficult. I was truly surprised at how firm it was considering it was rolled up in a box. It actually gave more support than a super firm mattress that we had purchased from a big box store. This mattress is advertised as being so structured that one person can move around on the bed without the other knowing they are moving and I was finding that questionable but my husband and I tried it out and both of us were truly able to move without really having the other person notice. Neither of us are small people. It is advertised as being a cooling mattress and my experience so far has held true to that. I have not been sweaty at all laying on it. That was surprising considering it is partly made from foam. We received the king size mattress and its measurements are 76x80 inflated and 12 in deep. So far so good, it seems as if this is a very quality made and lasting mattress, well worth the price. My experience with this mattress has definitely made me a believer in bed in the box especially with the Bestier company. I would recommend this to anyone looking for a new mattress. The value and the our entire experience thus far has been positive. I have found no negatives except the initial weight but that is to be expected.
Written by a customer while visiting Bestier
Customer Rating
5
My Honest Review
on February 6, 2026
Posted by: Tracey G
[This review was collected as part of a promotion.] I want to honestly say, I received this mattress as a promotional item, but my experience with sleep and pain was to personal to pretend to act like I wasn’t sleeping well in my own bed. The Bestier is the BEST literally because it brought relief and luxury (which is an added bonus). The setup was simple, as no tools were needed just open and let expand and it was ready, especially for a busy mama like me and my child still co sleep from time to time and the motion…what motion? The comfort abs support is wonderful despite the little package smell which disappeared after a week. It didn’t bother me because I was in awe. 😍 LOVE ❤️ IT
Written by a customer while visiting Bestier
Customer Rating
5
Too Cool 😎 🧊
on January 17, 2026
Posted by: tracys158_1437
[This review was collected as part of a promotion.] My husband is a hot sleeper and always needs a fan. We decided to test this for our guest room. The coolness of the mattress is so refreshing. Foam is super soft. The mattress arrived vacuum sealed. After letting the mattress air out it fluffed up nicely. The softness of the foam and the coolness of the mattress give you a very comfortable sleep experience.
Written by a customer while visiting Bestier
Customer Rating
5
Perfect!
on January 3, 2026
Posted by: helengubriy_5828
[This review was collected as part of a promotion.] I have been sleeping on this mattress for a while now, and overall I am very happy with it. It feels supportive but still comfortable, and it really helps reduce pressure, especially in my shoulders and lower back. I used to wake up with some pain, but that has noticeably improved.
When I first opened the mattress, there was a slight smell from off-gassing, but it was not strong and disappeared after a short time. It aired out quickly and was easy to set up. The mattress feels well made and sturdy, so the durability seems very promising so far.
It keeps its shape, does not sink too much, and provides a good balance between comfort and support. Overall, it has been a great upgrade for my sleep.
When I first opened the mattress, there was a slight smell from off-gassing, but it was not strong and disappeared after a short time. It aired out quickly and was easy to set up. The mattress feels well made and sturdy, so the durability seems very promising so far.
It keeps its shape, does not sink too much, and provides a good balance between comfort and support. Overall, it has been a great upgrade for my sleep.
Written by a customer while visiting Bestier
Customer Rating
5
Comfortable
on November 26, 2025
Posted by: samantham849_8871
[This review was collected as part of a promotion.] Very soft and comfortable with a zippered cover that can be washed holds it's shape no matter what my 10 year old son is using it and he says it's the best sleep he has had in a long time
Written by a customer while visiting Bestier
Customer Rating
5
Perfect mattress for my young daughter
on November 16, 2025
Posted by: roselync1_5769
[This review was collected as part of a promotion.] My nine year old daughter loves this twin sized mattress! She finds it super comfortable! It was perfect size and depth for her bed frame and room. It was conveniently packaged and delivered to our home. I would highly recommend!
Written by a customer while visiting Bestier