Customer reviews from MOVA North America
MOVA - V50 Ultra Complete Robot Vacuum & Mop, Pet Hair Carpet Friendly,24000 Pa Suction, Self-Cleaning Filter,Fast Mop Drying - Black
Average customer rating
4.9
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
43
4 Stars
4
3 Stars
0
2 Stars
1
1 Star
0
Customer Reviews for MOVA - V50 Ultra Complete Robot Vacuum & Mop, Pet Hair Carpet Friendly,24000 Pa Suction, Self-Cleaning Filter,Fast Mop Drying - Black
Customer Rating
2
Terrible website and support now failing
on December 10, 2025
Posted by: Fail
Started out great and I loved how smart the robot is . Then I noticed an occasional dirt clump on the floor. Support was very responsive at first but now it’s difficult to get a reply. However since I have over 1k invested, I’m living with the issue to avoid having to pack up this heavy machine to return. Support used to be the biggest plus but I can no longer say that. I’ve purchased several accessories since and that leads me to one of the most frustrating things about Mova. I challenge You to try an Order a vacuum or accessories on the website without being frustrated by the constant pop ups. Trying type in my password…I have to close pop up box that covers keyboard. Trying to choose a category? Hard to see them because they are covered by pop ups several times. Need support ? Try to find the support tab before a pop up covers up your phone. All these things can be corrected and I will remain a Mova customer. That said nothing has been done about fixing the website since I complained. Support also now isn’t responding , I can forgive this because it could be that they are flooded due to the holiday season. Again I love the v50 except for the random dirt clump that is spit out the rubber flap. It’s an annoying problem but something I can live with because it doesn’t do it every time. I would guesstimate 1 in every 4 or so cleanings.
Written by a customer while visiting MOVA North America
Customer Rating
5
Better than the competition
on November 30, 2025
Posted by: Vittorio
Pleasantly surprised to have found this Mova V50. I tried all the flagship models of their competitors, and this one seems to be standing out the most because the better software and suction power. Looks like all Mova robots have an airflow above average. I think I could have been happy even with a P10, but I needed the retracting radar to reach low areas. There are only few other robots from the competition that go this low, but they have a lesser performance for their price point compared to Mova.
Written by a customer while visiting MOVA North America
Customer Rating
5
Best Robo Vacuum I've owned
on November 27, 2025
Posted by: Zach
This machine is solid and had all the features I was looking for, good obstacle avoidance, good suction, conical brushes so the brushes don't get loaded with hair. I've owned the vacuum about 3 months and run it on a schedule to sweep about 1600 Sq ft everyday, mop every other day. I have a large dog with long hair that sheds heavily. The brush stays clear and I've never had to properly clean it like i have to with previous vacuums. The only maintenence i need to do is every new and then I'll have to pull out a large clump, which usually means the dust bin is too compacted and it was blocking the hair from being picked up. This only happened after skipping the scheduled cleaning for a week where more dirt had built up. It's a pricy vacuum but in all you can definitely get your money's worth. I don't spend a lot of time cleaning before hand and it does a great job not getting stuck. We had a few problems with it struggling to find the dock during the first week of use but past that it's been solid.
Written by a customer while visiting MOVA North America
Customer Rating
5
This robot has performed exceptionally well in both vacuuming and mopping tasks
on November 25, 2025
Posted by: Seahawk
This robot has performed exceptionally well in both vacuuming and mopping tasks. I appreciate the user-friendly app and the variety of options available. Additionally, I am impressed with the cleaning process of the base station for the mop pads.
Written by a customer while visiting MOVA North America
Customer Rating
5
Top Notch
on November 17, 2025
Posted by: Amanda
Excellent! This cleans better than Ecovac Deebot x9 and Narwal Flow in my experience.
Written by a customer while visiting MOVA North America
Customer Rating
5
I love the MOVA Ultra Complete Robot Vacuum
on October 23, 2025
Posted by: Barbara
I love the MOVA Ultra Complete Robot Vacuum, it is worth every penny!
I even received extra accessories! It is so quite also, thanks for making a great vacuum!
I even received extra accessories! It is so quite also, thanks for making a great vacuum!
Written by a customer while visiting MOVA North America
Customer Rating
5
Best robot vacuum
on October 4, 2025
Posted by: Marie
A powerful, well-designed robot vacuum and mop combo that actually lives up to its promises. Highly recommended for anyone who wants spotless floors with minimal effort!
Written by a customer while visiting MOVA North America
Customer Rating
5
I'm thrilled with my new MOVA V50 Ultra Complete Robot Vacuum! My floors look absolutely spotless
on September 6, 2025
Posted by: Chris
I'm thrilled with my new MOVA V50 Ultra Complete Robot Vacuum! My floors look absolutely spotless, and it's significantly easier to use than I expected. I have a large home, and it manages to clean it spectacularly with ease. I couldn't be happier! Don't hesitate to buy it! You won't be disappointed.
Written by a customer while visiting MOVA North America