Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 512GB F741U Unlocked - Crafted Black
Average customer rating
4.6
(3,359 Reviews)
Rating breakdown 3,359 reviews
5 Stars
2,596
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 512GB F741U Unlocked - Crafted Black
Customer Rating
4
Compact and light
on June 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love all the features of my Galaxy Flip. It has been so easy to carry around and fits most everywhere i need it to. It has been a great phone so far with the exception of a glitch ithad where it froze up and I had to send it to Samsung but they promptly fixed it and sent it back with no hassle. My only complaint would be that the camera quality could be better and the battery life could be better. Other than that, it is pretty quick, reliable, and does everything I need it to. I love the upgraded AI features. I can't wait to see if they improve the Flip with the new model because I love this phone and look forward to the new version.
Value
4
Response from Samsung USBy R&R, June 13, 2025
Greetings Carriebell79,
Thank you for sharing your experience with the Galaxy Z Flip6! It's great to hear how much you appreciate the convenience and portability of its foldable design. The sleek and compact form factor truly makes it a standout choice for those with on-the-go lifestyles. We're glad that the smart features have been a valuable part of your daily routine. This device is equipped with intuitive tools designed to enhance your experience, including voice-activated assistance, improved camera optimization, and multitasking capabilities. Your enthusiasm for future improvements is what drives innovation at Samsung. We are always listening, learning, and evolving to provide you with more of what you love. Thank you for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Flip6! It's great to hear how much you appreciate the convenience and portability of its foldable design. The sleek and compact form factor truly makes it a standout choice for those with on-the-go lifestyles. We're glad that the smart features have been a valuable part of your daily routine. This device is equipped with intuitive tools designed to enhance your experience, including voice-activated assistance, improved camera optimization, and multitasking capabilities. Your enthusiasm for future improvements is what drives innovation at Samsung. We are always listening, learning, and evolving to provide you with more of what you love. Thank you for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life
on June 10, 2025
Posted by: PRINCE
[This review was collected as part of a promotion.] GREAT BATTERY LIFE
Learning how to use the Galaxy AI. I'M I'M in my 50s 😂 so it's taking my sometime to learn everything the Flip 6 can do. Very easy to switch info from old phone. Looking forward to the next few models
Learning how to use the Galaxy AI. I'M I'M in my 50s 😂 so it's taking my sometime to learn everything the Flip 6 can do. Very easy to switch info from old phone. Looking forward to the next few models
Value
5
Response from Samsung USBy R&R, June 10, 2025
Hi and thank you for your review, Prince,
Thank you for sharing your experience with your Galaxy Z Flip6! We're delighted that you're enjoying its design and functionality. Samsung is committed to smart innovation, and this device truly delivers on that promise. It combines a classic cellphone design with modern features, including an improved camera. With the addition of Galaxy AI, the user experience becomes even smoother. We appreciate you taking the time to provide your feedback. Thank you for trusting Samsung with your technology!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy Z Flip6! We're delighted that you're enjoying its design and functionality. Samsung is committed to smart innovation, and this device truly delivers on that promise. It combines a classic cellphone design with modern features, including an improved camera. With the addition of Galaxy AI, the user experience becomes even smoother. We appreciate you taking the time to provide your feedback. Thank you for trusting Samsung with your technology!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Love my Flip 6! Not sure if I will upgrade to the
on June 10, 2025
Posted by: TechyGio24
[This review was collected as part of a promotion.] This is my second foldable phone. I had alot of fun with my Z Fold 4 but I just love my Z Flip 6 that much more. I love carrying around a lil square in my pocket compared to chunky phone. Many people complaint about the crease but you get used to it.
The cameras are not great but good enough to get you by. I love taking selfies with the cover screen. It's very cool being able to just sitting the phone half folded to take photos and also record videos. I would hope for an upgrade on the Flip 7 on the cameras. The interior selfie camera is pretty bad as it was on z fold.
Let's talk about the cover screen. I wish it was a tad bit bigger but it does serve it's purpose. Once you install Good Luck you can use all apps on the cover screen. I wish Samsung would already make all apps compatible sort of like the Razr Flip.
I love the titanium blue color Samsung offers. Just love the body of the phone even without a case. The inside screen is just right. It's pretty bright if i compare it to my pixel 7.
The battery usually lasts me until the end of the day. There's times forget to charge it at night so I end up charging it at work. It does charge quickly with a 45w charger.
Overall I give my Z Flip 6 4.5 out of 5 stars. My hopes the next flip improves the cameras and maybe a bigger cover screen. For now I'm happy.
Overall I give my Z Flip 6 and 4.5 out of stars.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Clunky, Expensive, but fits in my shirt pocket.
on June 10, 2025
Posted by: FormerZOwner
from AZ
Expertise:Intermediate
Verified Purchase:Yes
Compared to the Motorola Razr, it is big, fat and clunky. Front screen is of minimal utility. And the phone is grossly over priced.
No, I would not recommend this to a friend.
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R Team, June 11, 2025
Thank you for sharing your thoughts on the Galaxy Z Flip6! We appreciate your perspective. We want to highlight that the Galaxy Z Flip6 is lighter and more compact than ever before, featuring a modern, slim, and sleek design that enhances its portability. We see that you mentioned the front screen's utility, and we’d love to share that the Cover screen, also known as the Flex Window, includes exciting new Galaxy AI features. With Generative wallpapers, suggested messaging replies, and even the Camera app’s Auto zoom ability, it enhances your experience in creative ways. Plus, you can easily access your widgets, open apps like Samsung Wallet, and receive voice assistance from Bixby right from the Cover screen. If you have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung flip 6
on June 10, 2025
Posted by: Mohamad
[This review was collected as part of a promotion.] The flip 6 is amazing I'm waiting for the flip 7 I had all the flips from one to five they are the best phones ever they are so small fits like a pack of cigarettes amazing phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It folds and has AI too. WOW!
on June 10, 2025
Posted by: Dddinger12
[This review was collected as part of a promotion.] What a great phone! It folds and unfolds with ease without giving up quality and a standard flat screen size. The outer screen is so useful for picture taking, not taking, calendar reading and music playing. All this, and it also comes with Galaxy AI. Great Phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has awesome features
on June 10, 2025
Posted by: Hektek142
[This review was collected as part of a promotion.] Galaxy Ai Galaxy Z Flip 6 has a great camera but is very fragile be very careful with it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Shouldn't have been released
on June 10, 2025
Posted by: Rylee233
[This review was collected as part of a promotion.] Being a 90s kid, the modern flip phone appealed to me, greatly. I should have done my research ahead of time- had i done so, I wouldn't have purchased. Everything seemed great to start, but by the end of the first month after purchase, the factory installed even protector began lifting along the fold crease. Mind you, I took great care of this device- it went from box to case. Just alone, the lack of options (0, to be exact) of additional protection of the delicate inner screen blows my mind. Furthermore, there is ZERO coverage of the inner screen Samsung Care or I
device coverage through carrier insurance, in the event it's damaged. I learned this the hard way. Not even two weeks after the inner fold crease began lifting, it progressively became bc worse until the top half of the screen went black and the blackness slowly crept down the device and became worse with every fold. Within 2 day, the screen had completely ceased to function. Upon doing more research, I found that this is so common in these flip phones- then screens are still in Beta testing!
SAMSUNG OFFERED NOTHING to repair the phone or replace it. So now im stuck with it.
device coverage through carrier insurance, in the event it's damaged. I learned this the hard way. Not even two weeks after the inner fold crease began lifting, it progressively became bc worse until the top half of the screen went black and the blackness slowly crept down the device and became worse with every fold. Within 2 day, the screen had completely ceased to function. Upon doing more research, I found that this is so common in these flip phones- then screens are still in Beta testing!
SAMSUNG OFFERED NOTHING to repair the phone or replace it. So now im stuck with it.
Value
3
Response from Samsung USBy R&R, June 11, 2025
Thank you, Rylee233, for sharing your experience with our Galaxy Z Flip6. We’re thrilled that you chose our device. The design of the Z series has been meticulously engineered for durability, intended to last approximately 10 years. Additionally, we’ve put safeguards in place to enhance your ownership experience. The Galaxy Z Assurance program provides additional protection specifically for your device’s screen, and enrollment is not required—it was automatically implemented with your purchase of the Galaxy Z Flip6. You can find more details about our complimentary services and discounts below. Furthermore, we have partnered with uBreakiFix as an authorized repair provider for Samsung, with over 600 locations across the United States, making it convenient for you to find assistance nearby. Please contact your Samsung Support Team for more information about Galaxy Z Assurance. We’re here to support you. Thank you for choosing Samsung!
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US