Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 512GB F741U Unlocked - Crafted Black
Average customer rating
4.6
(3,361 Reviews)
Rating breakdown 3,361 reviews
5 Stars
2,598
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 512GB F741U Unlocked - Crafted Black
Customer Rating
4
The Flip Z has a great writing assistant.
on July 1, 2025
Posted by: Mar123
[This review was collected as part of a promotion.] This device has a great function as a writing assistant which is part of the Galaxy AI. As it helps with speech-to-typing, it also corrects grammar, which is so helpful. It has different options for writing styles such as professional, emojify, and social. I 100% recommend this because I'm not fluent in English; if I use this writing assistant, I feel like I can communicate fluently without flaws. It helps me sound more professional and actually express myself with the composer. This feature has permitted me to create messages that improve my communication skills in my private and professional life. Not only is it helpful, but it has also become sort of a teacher as sometimes when I commit spelling mistakes, I learn how to fix them. Also, when I want to sound more professional, I learn certain words or phrases that I can use for other situations and messages. Overall, this feature has increased the quality of my communication.
Another feature that I enjoy is that is foldable, I work with kids and do not like displaying my device as it can take their attention from learning. However. Because the device is foldable they are not sure what it is.
Another feature that I enjoy is that is foldable, I work with kids and do not like displaying my device as it can take their attention from learning. However. Because the device is foldable they are not sure what it is.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Screen Issues
on July 4, 2025
Posted by: Resh1124
[This review was collected as part of a promotion.] 3rd flip purchased and same issues, only got it for my daughter because she likes how compact it is. Screen issues, have had to send back multiple units because of this. Will not be purchasing another.
Value
2
Response from Samsung USBy R&R, July 7, 2025
Hola Resh1124,
Thank you for taking the time to share your experience. We’re glad to hear that you and your daughter enjoy the compact and stylish design of the Galaxy Z Flip6, built for those who appreciate innovation in a portable form. With Galaxy AI integrated, the Flip6 also brings powerful innovative features that support everyday creativity and productivity.
We understand the importance of dependable screen performance, especially for a foldable device. Many customers find peace of mind with Samsung Care+ for extended support and protection beyond standard coverage. An added benefit of having the Galaxy Z Flip6 is the Galaxy Z Assurance. It’s an added protection for your device’s screen. For more information, please refer to the links provided below. Keeping software up to date and following Samsung’s foldable care recommendations can also help maintain smooth, reliable operation over time, allowing you to get the most out of this tech-forward device. Thanks for being part of the Samsung family.
Samsung Care+
https://www.samsung.com/us/support/samsung-care/
Galaxy Z Assurance/Galaxy Z Flip6 and Galaxy Z Fold6 FAQ
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
-Ty
Samsung Support
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Thank you for taking the time to share your experience. We’re glad to hear that you and your daughter enjoy the compact and stylish design of the Galaxy Z Flip6, built for those who appreciate innovation in a portable form. With Galaxy AI integrated, the Flip6 also brings powerful innovative features that support everyday creativity and productivity.
We understand the importance of dependable screen performance, especially for a foldable device. Many customers find peace of mind with Samsung Care+ for extended support and protection beyond standard coverage. An added benefit of having the Galaxy Z Flip6 is the Galaxy Z Assurance. It’s an added protection for your device’s screen. For more information, please refer to the links provided below. Keeping software up to date and following Samsung’s foldable care recommendations can also help maintain smooth, reliable operation over time, allowing you to get the most out of this tech-forward device. Thanks for being part of the Samsung family.
Samsung Care+
https://www.samsung.com/us/support/samsung-care/
Galaxy Z Assurance/Galaxy Z Flip6 and Galaxy Z Fold6 FAQ
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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X
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Written by a customer while visiting Samsung US
Customer Rating
4
Z Flip 6 looks like a pretty sweet flip phone
on July 9, 2025
Posted by: Luv4sam
[This review was collected as part of a promotion.] The Galaxy Z Flip 6 seems to be a remarkable flip phone, potentially the best in its class, owing to its impressive software, camera capabilities, battery performance, and other features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung zflip
on July 19, 2025
Posted by: MicRoFutUre25
[This review was collected as part of a promotion.] Downloads and updates new Easy . Microsoft works well . The phone is easy to use yet difficult at the same time. The operating system is almost better than my lap top.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Convenient and compact. Line in the middle, negiti
on July 22, 2025
Posted by: Liablecustomer14
[This review was collected as part of a promotion.] Love streaming moving on this device, fold it to make your own stand!
Value
3
Response from Samsung USBy R&R, July 22, 2025
Hola Liablecustomer14,
We love hearing how the Galaxy Z Flip6 performs in real-world use! Designed to be both fun and functional, it’s ready to support whatever your day brings. The FlexWindow is handier than ever with AI-powered Suggested Replies for texting and a wider selection of widgets, including Samsung Health. You can personalize your FlexWindow with AI-driven options like Photo Ambient wallpaper effects that shift with the time and weather, AI-generated designs, and interactive wallpapers. The Galaxy Z Flip6’s FlexCam, featuring a new 50MP wide sensor and a 12MP ultra-wide sensor, uses the AI-powered ProVisual Engine to help you capture stunning shots in any situation. Nightography guarantees clear images even in low light, now directly accessible in the Instagram Story app. All this is powered by our fastest processor yet, 12GB of RAM, and the biggest battery ever in a Galaxy Z Flip. Discover why the Galaxy Z Flip6 could be a perfect addition to your tech collection by checking out the online resource, “Three Reasons You Should Switch to the New Galaxy Z Fold6 or Galaxy Z Flip6,” (link will be provided below). Whether you’re folding it, propping it, or simply slipping it into your pocket, it’s a fantastic choice! Thank you for choosing innovation with Samsung! We’re so happy to have you with us!
Three Reasons You Should Switch to the New Galaxy Z Fold6 or Galaxy Z Flip6
https://news.samsung.com/us/three-reasons-you-should-switch-to-new-samsung-galaxy-z-fold6-galaxy-z-flip6/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
We love hearing how the Galaxy Z Flip6 performs in real-world use! Designed to be both fun and functional, it’s ready to support whatever your day brings. The FlexWindow is handier than ever with AI-powered Suggested Replies for texting and a wider selection of widgets, including Samsung Health. You can personalize your FlexWindow with AI-driven options like Photo Ambient wallpaper effects that shift with the time and weather, AI-generated designs, and interactive wallpapers. The Galaxy Z Flip6’s FlexCam, featuring a new 50MP wide sensor and a 12MP ultra-wide sensor, uses the AI-powered ProVisual Engine to help you capture stunning shots in any situation. Nightography guarantees clear images even in low light, now directly accessible in the Instagram Story app. All this is powered by our fastest processor yet, 12GB of RAM, and the biggest battery ever in a Galaxy Z Flip. Discover why the Galaxy Z Flip6 could be a perfect addition to your tech collection by checking out the online resource, “Three Reasons You Should Switch to the New Galaxy Z Fold6 or Galaxy Z Flip6,” (link will be provided below). Whether you’re folding it, propping it, or simply slipping it into your pocket, it’s a fantastic choice! Thank you for choosing innovation with Samsung! We’re so happy to have you with us!
Three Reasons You Should Switch to the New Galaxy Z Fold6 or Galaxy Z Flip6
https://news.samsung.com/us/three-reasons-you-should-switch-to-new-samsung-galaxy-z-fold6-galaxy-z-flip6/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
If it fits!
on July 29, 2025
Posted by: 1flip4u
[This review was collected as part of a promotion.] Switched from i phone because they stopped making the mini s. The flip six is easy to handle, fits anywhere, and completes any task I put to it. It is fast and convenient. I was originally concerned about fold area but you won't even notice it. Also I use the face screen slot. The speaker on the face screen works really well and is handy to use for hands-free conversations when you are busy with something else.
The original phone I received, after about 3 months the inside screen quit working, just a black screen but they replaced the phone no hassle and I have had the new one for about a year, no problems at all. Overall good experience.
Yay z flip 6
The original phone I received, after about 3 months the inside screen quit working, just a black screen but they replaced the phone no hassle and I have had the new one for about a year, no problems at all. Overall good experience.
Yay z flip 6
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great, except the screen died on it.
on July 31, 2025
Posted by: Troshs
[This review was collected as part of a promotion.] Used it for work. The phone works great, except the screen glitched out after less than 3 months of use. Had to upgrade to an S25 to fix the issue.
Value
3
Response from Samsung USBy R&R Team, July 31, 2025
Thank you for sharing your thoughts on the Galaxy Z Flip6, Troshs! We genuinely appreciate your feedback and are eager to learn more about your experience with the screen and the glitching you mentioned. Just a reminder, Samsung offers a 12-month limited warranty for manufacturer defects, and you can opt for Samsung Care+ on eligible devices for additional coverage and support. We encourage you to reach out to us at Samsung Support so we can dive deeper into this and assist you further. We're here for you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
It has great features
on July 31, 2025
Posted by: Franksphone
[This review was collected as part of a promotion.] Love it ,durability, security, folding in your pocket
Value
5
Written by a customer while visiting Samsung US