Customer reviews from hp.com
HP - 17 AI Powered Laptop 17.3" Touchscreen Display (Ultra 7-255U, 16GB DDR5, 1TB SSD, Backlit KB, WiFi 6, Win 11 Home) - Natural Silver
Average customer rating
3.9
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
6
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
2
0%of customers recommend this product.
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0 out of
1)
Customer Reviews for HP - 17 AI Powered Laptop 17.3" Touchscreen Display (Ultra 7-255U, 16GB DDR5, 1TB SSD, Backlit KB, WiFi 6, Win 11 Home) - Natural Silver
Customer Rating
3
If you have had a touch screen before, make sure that it is important for your new laptop also.
on December 19, 2025
Posted by: Cheetahroo
from Florida
Verified Purchase:Yes
Just make sure your laptop has a touch screen.
Written by a customer while visiting hp.com
Posted by: jerbucc
from NJ,USA
Verified Purchase:Yes
Not upgradeable- I purchased the Ai-17-Cn5037nr with 256G drive, thinking I could add a 2.5" 1T SATA drive that I had to it. Upon opening it , I discovered there is a space for it, but there is no cable or even a cable connector on the motherboard to add it. I verified this with HP support. They said either use an external USB drive or replace the 256G m.2 drive with a larger one.
If you typically add drive space, don't buy this model.
If you typically add drive space, don't buy this model.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (8) ratings-only reviews
Overall Customer Rating
4.4