Customer reviews from hp.com
HP - Envy Laptop (Ultra 7-155H, 16GB, 512GB PCIe SSD, 17.3 Touch FHD (1920x1080), Intel Arc, Win 11 Home) - Glacier Silver
Average customer rating
4.3 out of 5
4.3
(232 Reviews)
Open Ratings Snapshot
Rating breakdown 232 reviews
5 Stars
151
4 Stars
44
3 Stars
13
2 Stars
5
1 Star
19
85%of customers recommend this product. 
(
79 out of 93
)
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Customer Reviews for HP - Envy Laptop (Ultra 7-155H, 16GB, 512GB PCIe SSD, 17.3 Touch FHD (1920x1080), Intel Arc, Win 11 Home) - Glacier Silver
Customer Rating
1 out of 5
1
Defective display
on September 7, 2024
Posted by: Dan HW
from Indiana
Verified Purchase:Yes
I can't really give a review since the pc arrived and the display would not turn on. It was returned and I am still shopping for a new PC.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Terrible port connections and operation
on January 15, 2025
Posted by: Naples Florida
from Naples, Florida
Verified Purchase:Yes
While the primary functions of this HP are working correctly, several of the ports on the left side of the case work inconsistently. The HDMI port (#10) worked properly during the first week when I had the laptop, but it doesn't work now. (The LP Monitor to which it is connected still works correctly with another laptop I own.) The USB-C ports #11 and #12 also work well sometimes but not always. Are there loose port connections? Horrible HP quality control!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Heavy but gorgeous
on October 31, 2024
Posted by: Anonymous
from Atlanta, GA
Verified Purchase:Yes
This is the first laptop I have bought myself since graduate school 30 years ago. However, I liked the HP laptops provided to me by my employer over the last 15 years, so that's the company I looked at when I left to go my own way. My main criteria was a large screen. This one is big and beautiful. I don't use it for gaming - just work, surfing the web and videos. The only shocker was how heavy she is. Oof. I mean it was in the specs, but I didn't quite anticipate how much more she would weigh than my old one - I mistakenly thought that getting rid of my ancient disk drive would lighten the load but screens are clearly heavy. Still - it fits in all my backpacks and carry abgs and that's all I need.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Laptop issues with new laptop
on November 2, 2024
Posted by: Wilmsteph2
Verified Purchase:Yes
I had my laptop for about a month and from day 1 i have had nothing but trouble with it already had to send back to find out whats wrong
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
lousy touchpad
on January 7, 2025
Posted by: different nickname
from st louis, mo
This was delivered on Jan 2, 2025. The touchpad operates sporadically. Sometimes it responds to a tap but often it does not. I use a tap on the touchpad to use the computer, thus the touchpad needs to work right each time I tap it.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Disappointed.
on July 17, 2024
Posted by: Sandy Jo
Verified Purchase:Yes
I'm disappointed. The camera stopped working after the first day, and the sound from the speakers is like a cheap radio. What happened to quality?
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Pretty HP
on October 8, 2024
Posted by: Anonymous
from Butler, OH
Verified Purchase:Yes
Beautiful computer. I bought it for school/work/gaming and it’s perfect. Opens and loads quickly, Windows 11 isn’t as terrible as it could be. So far I love it. I hope this Envy lasts 10 years like the last one did.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
comfortable keyboard and screen
on October 24, 2024
Posted by: EliR
from Florida
Verified Purchase:Yes
I'm still getting used to the new computer. I love the bigger screen and the keyboard is very comfortable. I just discovered the camera button which used to be on my keyboard...sneaky little button but extremely useful for privacy
I would recommend this to a friend!
Written by a customer while visiting hp.com
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