Customer reviews from snowjoe.com
Snow Joe - Bagless Canister Vacuum - Black
Average customer rating
4.5
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
39
4 Stars
9
3 Stars
6
2 Stars
2
1 Star
1
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Snow Joe - Bagless Canister Vacuum - Black
Posted by: Anonymous
from Trenton l, Ontario
Verified Purchase:Yes
I purchased the fireplace vacuum, and it has been awesome. Great price. Works fantastic. No more mess removing ash-tray from fire place. Great capacity. Nice durable. Purchase it u wont be disappointed.
Written by a customer while visiting snowjoe.com
Posted by: Green Mountain Boy
from Northeast Kingdom, Vermont
Verified Purchase:Yes
If you believe in the saying ”the right tool for the job” this in the product for you. Well designed and reasonably priced it just works!
Written by a customer while visiting snowjoe.com
Posted by: SqBear
from Kansas, south central
Verified Purchase:Yes
I really have only used the SnowJoe twice since purchase.
My only concern will be the exhaust port to see if it emits "dust" particles. I will have to admit that the suction is really good!
My only concern will be the exhaust port to see if it emits "dust" particles. I will have to admit that the suction is really good!
Written by a customer while visiting snowjoe.com
Posted by: Bob Budget
from Havre de Grace MD
Verified Purchase:Yes
Does a great job cleaning up the fireplace. Good quality product
Written by a customer while visiting snowjoe.com
Customer Rating
2
low suction
on January 16, 2024
Posted by: Cal21
from Virginia
Not happy with it. The material is good quality but the performance misses the mark.
Written by a customer while visiting snowjoe.com
Customer Rating
3
Needs attachments for hose.
on January 19, 2025
Posted by: Bins
from NH
Needs attachments for the hose in order to get into all nooks and crannies of a pellet stove. Nozzle is too long for most stoves. Need to remove nozzle to get into cold firepot.
Written by a customer while visiting snowjoe.com
Customer Rating
1
They do not service what they sell
on July 23, 2025
Posted by: not a fan
Do not buy a Snow Joe product, they do not have the replacement parts. I will never buy another snow joe product.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, July 23, 2025
Dear Valued Customer,
Thank you for your detailed feedback, and we sincerely apologize for the inconvenience you’ve experienced with your Snow Joe ASHJ201 Ash Vacuum. We understand how important it is to have access to replacement parts, and we regret that this has impacted your experience with our product.
Please be assured that we take your concerns seriously and will further investigate this matter. If the specific replacement parts are not available, we would be more than happy to explore alternate options to help resolve the issue.
To assist you further, we kindly ask that you contact our customer support team at our toll-free number, 866-225-9723, available daily from 10 AM to 6 PM EST. We are committed to ensuring your satisfaction and will do everything we can to address your concerns and find a suitable resolution.
Thank you for your detailed feedback, and we sincerely apologize for the inconvenience you’ve experienced with your Snow Joe ASHJ201 Ash Vacuum. We understand how important it is to have access to replacement parts, and we regret that this has impacted your experience with our product.
Please be assured that we take your concerns seriously and will further investigate this matter. If the specific replacement parts are not available, we would be more than happy to explore alternate options to help resolve the issue.
To assist you further, we kindly ask that you contact our customer support team at our toll-free number, 866-225-9723, available daily from 10 AM to 6 PM EST. We are committed to ensuring your satisfaction and will do everything we can to address your concerns and find a suitable resolution.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Tried the others, waated cash til I got a Snowjoe.
on January 28, 2026
Posted by: toberman
Beats the other brands (yes you Powersmith!) hands down. After having gone thru 2 or 3 ash vacuums per winter season I finally became fed up with the others and bought a Snowjoe which I've had for 2 years without having a single issue and never lets me down! Good stuff Snowjoe, thanks man!
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, January 29, 2026
Dear Valued Customer,
Thank you for sharing your experience with us! We’re thrilled to hear that the Snow Joe Electric Ash Vacuum has exceeded your expectations and proven to be a reliable upgrade after trying other brands. Knowing that it has delivered consistent performance for two years without issues truly means a lot to us.
We appreciate your loyalty and your kind words, and we’re glad our product has been able to stand up to regular use and earn your confidence. Thank you for choosing Shop Joe—we’re proud to have you as part of the Shop Joe family!
Thank you for sharing your experience with us! We’re thrilled to hear that the Snow Joe Electric Ash Vacuum has exceeded your expectations and proven to be a reliable upgrade after trying other brands. Knowing that it has delivered consistent performance for two years without issues truly means a lot to us.
We appreciate your loyalty and your kind words, and we’re glad our product has been able to stand up to regular use and earn your confidence. Thank you for choosing Shop Joe—we’re proud to have you as part of the Shop Joe family!
Written by a customer while visiting snowjoe.com