Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black
Average customer rating
4.8 out of 5
4.8
(2,056 Reviews)
Open Ratings Snapshot
Rating breakdown 2,056 reviews
5 Stars
1,791
4 Stars
204
3 Stars
35
2 Stars
8
1 Star
18
92%of customers recommend this product. 
(
12 out of 13
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black
Customer Rating
5 out of 5
5
Good nighthawk router
on March 15, 2024
Posted by: Casey
I've had the router for about 2 weeks and it is working fine. Was easy to install and picked up all my devices instantly
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
LUV MY NEW NETGEAR
on May 31, 2024
Posted by: James C. Sass
[This review was collected as part of a promotion.] My new NETGEAR Nighthawk AX2400 works flawlessly......so glad I made this purchase !!!!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great product
on September 12, 2024
Posted by: Dana Perry
Very easy to set up with great speeds. Very pleased with this product
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Replaced older router
on November 16, 2024
Posted by: Anonymous
This router is working well. It was easy to set up using a computer.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Excellent router so far
on July 12, 2025
Posted by: Anonymous
It's only been an operation for about a week. But so far no problems whatsoever. It was easy to hook up, set up and to operate and boy does it look nice. The app is incredible and its ease of use. The remote access operation so far is flawless. The internet speed tool is a nice surprise too. It operates simultaneously with 2.4GHz and 5GHz. You can manually assign devices or use the smart connect feature. Overall I highly recommend this Netgear Nighthawk.
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
It doesn’t work
on January 24, 2022
Posted by: Anonymous
My SIL is the head programer for a large oil company an he could not get it to work for me.
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
Easy to set up!
on June 29, 2022
Posted by: Bev Dobbs
If you're looking for a wifi router that has a long range and is easy to set up, then this is the one for you! Set up was a breeze with the app, and also has a longer range then my last one.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Dependable router
on July 11, 2022
Posted by: KatL
[This review was collected as part of a promotion.] I recently switched to the Netgear Nighthawk from an Asus router and there is no comparison. The Nighthawk is much more reliable and covers our 1800 square foot house much better.
Written by a customer while visiting netgear.com
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