Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black
Average customer rating
4.8 out of 5
4.8
(2,056 Reviews)
Open Ratings Snapshot
Rating breakdown 2,056 reviews
5 Stars
1,791
4 Stars
204
3 Stars
35
2 Stars
8
1 Star
18
92%of customers recommend this product. 
(
12 out of 13
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black
Customer Rating
5 out of 5
5
Great speed, great coverage!
on August 19, 2022
Posted by: Joe M
I have this device set up on the ground floor of a three floor house and carry a top notch connection on the top floor. Speeds are super fast and I have at least 15 devices connected. Superior product!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
This router works good for our tv
on August 20, 2022
Posted by: Richard Gautreaux
[This review was collected as part of a promotion.] Lightning hit our 400 dollar router we replaced it with this one. This router is doing the job.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
One hiccup but otherwise great
on August 20, 2022
Posted by: Dane W
Easy to setup. App is good. During the first night, it disconnected from some devices once, but since then it has ran smoothly. Router is set up upstairs and even works pretty well on downstairs devices
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Outstanding
on August 20, 2022
Posted by: Melissa RIckrode
I’ve never had a router that had an app come with it that walked me thru the steps I needed to take when something went wrong!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Awesome
on August 20, 2022
Posted by: Melissa RIckrode
[This review was collected as part of a promotion.] Outstanding
By Melissa RIckrode
12345
I’ve never had a router that had an app come with it that walked me thru the steps I needed to take when something went wrong!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Huge upgrade
on August 21, 2022
Posted by: Nick E
[This review was collected as part of a promotion.] Had been using the same router from Time Warner/Spectrum for 6 years, and had constant connection and speed issues. Replaced it with this Nighthawk, and no longer drop connection, and am pulling speeds 5x or more better than before on all our streaming devices, laptops, tablets, etc.
Setup was a snap with the iPhone app, and having access from my phone no matter where I am has been fantastic. Very glad we made the switch.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Easy to install
on August 21, 2022
Posted by: Rose
I’m a 60 yr old lady who was petrified about replacing my old netgear router. This one was so easy with Nighthawk app. I hooked it up and had everything connected in 5 min. Very strong signal. My husband was impressed! Netgear is the best!
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Works great
on August 21, 2022
Posted by: Sandra
Works great once it was set up. The app for it was a little difficult to navigate.
Written by a customer while visiting netgear.com
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