Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black
Average customer rating
4.8 out of 5
4.8
(2,056 Reviews)
Open Ratings Snapshot
Rating breakdown 2,056 reviews
5 Stars
1,791
4 Stars
204
3 Stars
35
2 Stars
8
1 Star
18
92%of customers recommend this product. 
(
12 out of 13
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black
Customer Rating
5 out of 5
5
Good product
on August 26, 2025
Posted by: Yuri B
I got this item as a temporary replacement for my old defecive router. Set up was a breeze and overall it gives me a good first impression. Nighthawk is a solid gaming router. I can recomend it. I have been using netgear products for as long as i can remember.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Solid product
on August 31, 2025
Posted by: JWink
Easy setup with lots of features for the price. WiFi coverage has been good. Opted for the additional Bit Defender coverage.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great update
on October 1, 2025
Posted by: Andrew Hudson
Needed to update our out of date router and was recomended to try this one. It was been great and is much fast with a larger coverage area.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great update
on October 1, 2025
Posted by: Andrew Hudson
We needed to update our out of date router and was recommended to try this one. It has been great! The data processing speed is much faster with a larger coverage area for our home.
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
Private user
on October 4, 2025
Posted by: Jerry Lenz
I've owned it for about a week, and still can't get it to work.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Netgear
on October 19, 2025
Posted by: Pauline G
Great performance and coverage. Highly recommend to others.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Never Loses signal.
on October 20, 2025
Posted by: Anonymous
Have never lost signal since installing it. The app is great and I can drop devices using my phone for when I have guests using my Wi-Fi.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great router
on October 27, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Setup was quick and easy, and the connection has been fast and reliable for all my devices. The signal covers my whole apartment with no dead spots. Definitely happy with the upgrade.
Written by a customer while visiting netgear.com
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