Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black
Average customer rating
4.8
(2,056 Reviews)
Rating breakdown 2,056 reviews
5 Stars
1,791
4 Stars
204
3 Stars
35
2 Stars
8
1 Star
18
92%of customers recommend this product.
(
12 out of
13)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black
Customer Rating
5
Router
on May 10, 2024
Posted by: Pepito
[This review was collected as part of a promotion.] Went from Linksys to NETGEAR nighthawk and it is working beautifully can’t explain how great it is and great features
Written by a customer while visiting netgear.com
Customer Rating
5
Great Upgrade Router
on May 11, 2024
Posted by: Eli Lewis
[This review was collected as part of a promotion.] This router has shown in just a few days that it is far more capable and reliable compared to older models. If you're looking for an upgrade that won't break the bank, this is a good choice.
Written by a customer while visiting netgear.com
Customer Rating
1
Never able to connect
on May 11, 2024
Posted by: Karen
Never could connect to server.
Called support, but we could not understand each other’s accent or language. Frustrating.
Called support, but we could not understand each other’s accent or language. Frustrating.
Response from netgear.comBy netgear, netgear, May 13, 2024
Hi Valued Customer,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with connecting your product. We recommend checking out this troubleshooting resource: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with connecting your product. We recommend checking out this troubleshooting resource: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Solid and reliable router
on May 12, 2024
Posted by: Richard L.
Haven't had any issues so far and the range and throughout is much better than the ISP Wi-Fi 5 router that I had been using.
Written by a customer while visiting netgear.com
Customer Rating
5
Quick setup
on May 12, 2024
Posted by: Marjorie
The Netgear app made it easy to get the router set up. I would purchase another Nighthawk in the future.
Written by a customer while visiting netgear.com
Customer Rating
5
I got what I expect
on May 15, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] This Wifi router is working well so far, I really its capacity in my home.
Written by a customer while visiting netgear.com
Customer Rating
5
Best Router for the Money
on May 16, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I opted to not get equipment from my ISP and pay an additional monthly fee. This router is fast! And it holds security features that I would've otherwise been paying for monthly. If you need a router, definitely take a look at this one. You won't be disappointed.
Written by a customer while visiting netgear.com
Customer Rating
5
NETGEAR Nighthawk review
on May 16, 2024
Posted by: S. Robledo
So far this Router has worked incredibly well! Much better than the previous one I had.
Written by a customer while visiting netgear.com