Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black
Average customer rating
4.8
(2,056 Reviews)
Rating breakdown 2,056 reviews
5 Stars
1,791
4 Stars
204
3 Stars
35
2 Stars
8
1 Star
18
92%of customers recommend this product.
(
12 out of
13)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black
Customer Rating
4
Great device
on April 12, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Works great, especially controlling screen times with my kids.
Written by a customer while visiting netgear.com
Customer Rating
3
Good sometimes
on April 13, 2024
Posted by: AB
Set up was very difficult. Cuts off and on and Wi-Fi speed is sometimes slower even though I have 1000mb download speed package with my internet provider
Response from netgear.comBy netgear, netgear, April 15, 2024
Hi Valued Customer,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your RAX30. We recommend checking out this troubleshooting resource when experiencing slow connection: https://kb.netgear.com/000064366/How-do-I-troubleshoot-slow-Internet-connections-when-I-m-connected-to-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your RAX30. We recommend checking out this troubleshooting resource when experiencing slow connection: https://kb.netgear.com/000064366/How-do-I-troubleshoot-slow-Internet-connections-when-I-m-connected-to-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great for the whole home
on April 13, 2024
Posted by: Mitchell Eldridge
[This review was collected as part of a promotion.] We changed our ISP and had to get a new router. The AX2400 has worked GREAT! It reaches every part of our house no problem even while delivering the highest speeds on the 5G network.
Setup was very easy as well with the Nighthawk smartphone app. Highly recommend this product!
Written by a customer while visiting netgear.com
Customer Rating
5
NETGEAR! NIGHTHAWK AX2400
on April 13, 2024
Posted by: Liddy
[This review was collected as part of a promotion.] NETGEAR NIGHTHAWK AX2400. The great performance wifi with this smart device is supurb! The sleek black design is awesome with the soft white light panel. The streaming connection is a dream. Thank you!
Written by a customer while visiting netgear.com
Customer Rating
4
Great
on April 14, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] We got this router to replace the mesh system we had through Armstrong that was absolute crap. This router is so much better. We have a single story, 3 bedroom house (about 1200sq ft) and we have 100% coverage through the entire main floor. The basement gets about 80% signal strength on my phone. My daughter's baby monitor won't pick up the WiFi in the basement but so far that's the only issue we've had. It's great and I love that there's an app with everything you need right in it
Written by a customer while visiting netgear.com
Customer Rating
4
High-quality router
on April 15, 2024
Posted by: Charlotta
[This review was collected as part of a promotion.] Impressed with how computer items load up quickly, though there are still intermittent issues with unstable Internet delivery.
Written by a customer while visiting netgear.com
Customer Rating
5
Works Great
on April 17, 2024
Posted by: Sam W
Downloaded app, followed instructions and it works great.
Written by a customer while visiting netgear.com
Customer Rating
5
easy set up
on April 19, 2024
Posted by: Alan Quittenton
[This review was collected as part of a promotion.] This was my first experience using an app for set up. As long as I went step by step and didn't get ahead of the tutorial everything was clearly stated and went well. All of my peripherals switched with no problems and the router is working fine.
Written by a customer while visiting netgear.com