Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black
Average customer rating
4.8
(2,056 Reviews)
Rating breakdown 2,056 reviews
5 Stars
1,791
4 Stars
204
3 Stars
35
2 Stars
8
1 Star
18
92%of customers recommend this product.
(
12 out of
13)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black
Customer Rating
5
Awesome Speed
on December 6, 2023
Posted by: Ralph
This router was so easy to set up. I'm impressed how fast pages load up. It was time for an upgrade and I'm glad I decided on this model.
Written by a customer while visiting netgear.com
Customer Rating
5
Great WiFi service
on December 6, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I have not had WiFi issues after purchasing NetGear NightHawk
Written by a customer while visiting netgear.com
Customer Rating
3
Difficult
on December 11, 2023
Posted by: Christopher Cole
[This review was collected as part of a promotion.] I have to keep resetting my fire stick to netgear. A lot of times it won't take the password
Response from netgear.comBy NETGEAR Team, December 11, 2023
Hi
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing an issue with your wireless device disconnecting, we recommend checking out this resource: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing an issue with your wireless device disconnecting, we recommend checking out this resource: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Easy
on December 11, 2023
Posted by: L Foster
[This review was collected as part of a promotion.] Easy to set up
I can get wifi on every room and no drag time
I can get wifi on every room and no drag time
Written by a customer while visiting netgear.com
Customer Rating
5
Best purchase
on December 12, 2023
Posted by: Ernesto Tamayo
[This review was collected as part of a promotion.] This is the best purchase I ever made. My first time buying a router for my internet services and I don’t regret it at all!!!!!
Written by a customer while visiting netgear.com
Customer Rating
5
To good to be true?
on December 13, 2023
Posted by: Anonymous
I've replaced my computer's wifi receiver with a Netgear USB receiver and gained 60 mbps on a speed test. I really didn't think that a new dual band Netgear wifi router would improve my wifi speed, but it did! Now I'm reading 140 mbps on a IP service that gave me only 25 mbps service. Bravo Netgear!
Written by a customer while visiting netgear.com
Customer Rating
5
Love the Netgear Nighthawk
on December 13, 2023
Posted by: Terrie Gerhardt
We have been using Netgear Nighthawk for many years! Best way to not pay high internet prices for “ faster speeds” all you really need is a great router! And the Netgear Nighthawk has not disappointed!
Written by a customer while visiting netgear.com
Customer Rating
5
Acceptable
on December 13, 2023
Posted by: Keely Freie
I won't pretend to know a lot, but will at least research. I bought this product because of the cheap price and high review ratings. I'm pleased to say it was beyond easy to connect, even allowing me to change its info/password to my current wifi to save the effort of reconnecting EVERYTHING. My local cable trying to charge more for faster speed can WAIT NOW!
Written by a customer while visiting netgear.com