Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black
Average customer rating
4.8
(2,056 Reviews)
Rating breakdown 2,056 reviews
5 Stars
1,791
4 Stars
204
3 Stars
35
2 Stars
8
1 Star
18
92%of customers recommend this product.
(
12 out of
13)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black
Customer Rating
5
Netgear Nighthawk AX2400
on August 11, 2023
Posted by: Daryl Sadakane
[This review was collected as part of a promotion.] Used to replace the new Spectrum router i was given after my previous one failed.
Could not get connected to my Wifi network so I purchase the Netgear router and easily installed it and fixed my Wifi connection problem.
Could not get connected to my Wifi network so I purchase the Netgear router and easily installed it and fixed my Wifi connection problem.
Written by a customer while visiting netgear.com
Customer Rating
1
Nighthawk review
on August 12, 2023
Posted by: Carol Phillips
So far, so good! I did need a bit of help from a younger family member to get past some of the on-line lingo/questions, but it didn't take long to set up. The instructions would be better if they were a bit more detailed in the very beginning of setup.
Response from netgear.comBy Consumer Affairs, August 14, 2023
Hi Carol,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When setting up your new device and needing assistance, we recommend visiting this installation resource with Step-by-Step instructions: https://kb.netgear.com/119/How-do-I-set-up-and-install-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When setting up your new device and needing assistance, we recommend visiting this installation resource with Step-by-Step instructions: https://kb.netgear.com/119/How-do-I-set-up-and-install-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
NETGEAR Nighthawk WiFi 6 (RAX30)
on August 14, 2023
Posted by: Christie Charles
I am very happy with my NETGEAR Nighthawk 2400 WiFi 6 Router (RAX30). I have used Netgear as my preferred brand for my routers for many years, and I have never been disappointed. I decided to purchase a new router because I wanted to upgrade. I had my last router for approximately 10 years, and it was still operational, but I wanted a WiFi 6 router. The signal strength and range are better, so I am very pleased. I have been wanting to upgrade. However, I have been extremely hesitant to make a new purchase due to my fear that the set-up would be too time consuming. I definitely want to express my extreme pleasure that the set-up was very efficient, particularly when using the Nighthawk app! I definitely would recommend the NETGEAR Nighthawk 2400 WiFi 6 Router (RAX30) to any purchaser!
Written by a customer while visiting netgear.com
Customer Rating
5
NETGEAR Nighthawk WiFi 6 (RAX30)
on August 14, 2023
Posted by: Christie Charles
[This review was collected as part of a promotion.] I am very happy with my NETGEAR Nighthawk 2400 WiFi 6 Router (RAX30). I have used Netgear as my preferred brand for my routers for many years, and I have never been disappointed. I decided to purchase a new router because I wanted to upgrade. I had my last router for approximately 10 years, and it was still operational, but I wanted a WiFi 6 router. The signal strength and range are better, so I am very pleased. I have been wanting to upgrade. However, I have been extremely hesitant to make a new purchase due to my fear that the set-up would be too time consuming. I definitely want to express my extreme pleasure that the set-up was very efficient, particularly when using the Nighthawk app! I definitely would recommend the NETGEAR Nighthawk 2400 WiFi 6 Router (RAX30) to any purchaser!
Written by a customer while visiting netgear.com
Customer Rating
5
Easy
on August 14, 2023
Posted by: SWats
I needed to buy a router for my new WiFi hook up. This was easy to set up and seems to work great for multiple devices
Written by a customer while visiting netgear.com
Customer Rating
4
Router is great, app not so much
on August 14, 2023
Posted by: James T
[This review was collected as part of a promotion.] The nighthawk AX2400 router by netgear is great! It’s easy to set up, fast, and I haven’t had any problems yet. The nighthawk app however leaves a lot to be desired. My main issue is that even though I’m enrolled in netgear armor, the app keeps indicating that I am not and tells me to enroll. I’ve tried so many things but nothing had worked. At least the router is nice.
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk Router
on August 15, 2023
Posted by: Steve Weiner
Excellent signal that connects perfectly with an extender two rooms away to deliver seamless television reception, at the same time maintaining perfect connection for quick internet performance.
Written by a customer while visiting netgear.com
Customer Rating
5
Setup and working
on August 15, 2023
Posted by: Joe Bultman
[This review was collected as part of a promotion.] Very easy setup. Total of 10 minutes and right off the bat I felt like I was on the autobon. Super fast for 15 devices.
Written by a customer while visiting netgear.com