Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black
Average customer rating
4.8
(2,056 Reviews)
Rating breakdown 2,056 reviews
5 Stars
1,791
4 Stars
204
3 Stars
35
2 Stars
8
1 Star
18
92%of customers recommend this product.
(
12 out of
13)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black
Customer Rating
5
sweet
on May 9, 2023
Posted by: Polloflaco
[This review was collected as part of a promotion.] This was super easy to set up thanks to the app. I am not a cpu person, but my new phone needed wifi. Works well. Only one week into service, but so far so sweet.
Written by a customer while visiting netgear.com
Customer Rating
5
Best Router!
on May 10, 2023
Posted by: Eric Langevin
I have to say! This is the best router I have ever owned! Installation was a breeze and outstanding performance.
Written by a customer while visiting netgear.com
Customer Rating
5
The best yet.
on May 10, 2023
Posted by: Marty Sarvis
[This review was collected as part of a promotion.] This router is blazing fast, with the best support team anywhere. This is my 3rd netgear and will not be my last. Thank you Marty
Written by a customer while visiting netgear.com
Customer Rating
5
Great connection with security too
on May 10, 2023
Posted by: Dan Rochester
[This review was collected as part of a promotion.] The Knighthawk AX2400 was easy to setup and is connecting well with all my family's devices. The phone app was easy to set up and I can manage the router settings right on my phone. I like that it notifies me who is connected to my device, plus I have the latest security that my old router was lacking. It's another Netgear product that earns a good rating thanks to a good design and solid performance.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome upgrade
on May 10, 2023
Posted by: Pamela Zogby
[This review was collected as part of a promotion.] Recently I had to get a new router. My old Netgear finally bit the dust. I bought a new nightwear router. Setup was a dream. My speeds now exceed 300mb where I was only getting 100mb. Great system and support.
Written by a customer while visiting netgear.com
Customer Rating
5
Great product
on May 10, 2023
Posted by: Belinda Oquendo
[This review was collected as part of a promotion.] I have spectrum and everyday all I would get is buffing, I bought this Nighthawk and my streaming is excellent.
Written by a customer while visiting netgear.com
Customer Rating
5
Love the range
on May 11, 2023
Posted by: Demond Ruppert
Never used one of these before so decided to get one and absolutely love it. It gives way more WiFi range in the whole house than before and we have about 15 devices on it. Highly recommend
Written by a customer while visiting netgear.com
Posted by: radio Jac
Verified Purchase:Yes
Replaced my seven year old Netgear Nighthawk router just over a week ago. Although downloading the Nighthawk app to install the program was easy to do,, connecting to the internet WiFi networks still remains a problem. My wireless printer is still not connected despite my router research. Finally downloaded a 159 page Netgear RAX 30 PDF manual, and it is helpful.
Response from netgear.comBy Consumer Affairs, May 12, 2023
Hi radio Jac,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com