Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black
Average customer rating
4.8
(2,056 Reviews)
Rating breakdown 2,056 reviews
5 Stars
1,791
4 Stars
204
3 Stars
35
2 Stars
8
1 Star
18
92%of customers recommend this product.
(
12 out of
13)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black
Customer Rating
5
Easily connected router!
on April 27, 2023
Posted by: Judith Langreder
Netgear printer was easily connected and operating easily!
Written by a customer while visiting netgear.com
Customer Rating
5
Fast, reliable and painless install
on April 28, 2023
Posted by: David G Young
[This review was collected as part of a promotion.] Replace and unreliable Belkin with a Netgear Nighthawk AX2400 WiFi 6 Router (RASX30). Double download speed, reliable function, and easy install. Directions easy to follow.
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk
on April 28, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I decided to go with this nighthawk based on previous reviews of it online. At first i bought a ASUS router which gave me nothing but trouble from the start. Once I installed this NightHawk router, the set up through the app was a breeze!! It instantly connected to my devices. I have had absolutely no problems with this NightHawk router. If you’re wondering about buying it, definitely get it!
Written by a customer while visiting netgear.com
Customer Rating
5
AX2400 WiFi Router
on April 29, 2023
Posted by: Daniel McKinley
[This review was collected as part of a promotion.] The router was easy to setup with the app. It has been working great for us.
Written by a customer while visiting netgear.com
Customer Rating
5
Router Review
on April 29, 2023
Posted by: Roxanne Turturro
[This review was collected as part of a promotion.] This is my second Netgear router, which replaced the first one. I had absolutely no issues with the first one of 6.5 years…leading to my recent purchase. I work daily as a mental health therapist, video conferencing 8 hours daily, and need reliable equipment. So far, my expectations have been met, with consistent Wi-Fi quality. I highly recommend this Netgear router to anyone, no matter what your Wi-Fi demands.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy setup, working fine
on April 29, 2023
Posted by: Joe Doe
[This review was collected as part of a promotion.] I have been using this router for over a week. No problems, stable connection throughout the house. The setup was easy. No need to install the app. The LED lights are a little bright at night.
Written by a customer while visiting netgear.com
Customer Rating
5
It works well
on April 29, 2023
Posted by: JaninaTylr
[This review was collected as part of a promotion.] It get the job done. It does what I need it to do. I must say, I am a pleased buyer.
Written by a customer while visiting netgear.com
Customer Rating
3
Not that good
on April 29, 2023
Posted by: Rick
Not that great not getting any better Wi-Fi speed that I notice
Response from netgear.comBy Consumer Affairs, May 1, 2023
Hi Rick,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out these troubleshooting resources: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out these troubleshooting resources: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com