Customer reviews from philips.com
Philips Sonicare - Toothbrush Replacement Head - 8 Pack (HX7028/47)
Average customer rating
4.4
(255 Reviews)
Rating breakdown 255 reviews
5 Stars
181
4 Stars
39
3 Stars
13
2 Stars
6
1 Star
16
89%of customers recommend this product.
(
218 out of
245)
Customer Reviews for Philips Sonicare - Toothbrush Replacement Head - 8 Pack (HX7028/47)
Customer Rating
5
Difficult and time consuming to keep clean
on February 20, 2012
Posted by: Modon
Gender:Male
Have used Sonicare brushes since first available. I decided that the abrasive non sonic competitor that kept failing due to moisture wasn't for me after one was replaced (with a rebuilt one) during warranty and yet another stopped working.
Unfortunately to me it's very annoying to have to remove the sonic head after every use to wash and dry. If not done frequently the handle and the brush head will collect the remnants of the toothpaste particularly at the junction of the head threads and the handle.
At least a decent holder to dry the head in and drain the cavity of the beam connected to the magnet would at least make the job less annoying. Something for the magnetic head bottom to clamp to and a container to collect the moisture before the head gets dry??
It almost requires another standard toothbrush to scour the threaded area of head and handle for me when I brush several times a day. An occasional thorough washing of the head drive system in very HOT running water for several minutes is needed. If you do this often after use and give it several hard shakes of the head the clots of dark mildewy goo will emerge from the mechanism. UGH!!!
There has to be a better way to seal the seam between the head and the handle so the necessary cleaning of the threaded area can be done less often. How about a silicon washer?
The flexible seal where the head meets the threaded end cap needs a redesign to seal it better to keep pasty water from entering the mechanism as it runs down the brush handle.
Still the best way to cut dental bills in spite of my annoyance with it!!! :-)
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Overpriced
on April 17, 2014
Posted by: Oatey12
Gender:Male
If money is no object for you then this product is ok. The units aren't inexpensive and do wear out. The worst is that after you spend all that money on the unit you have to have the replacement brushes. They cost five times more than a regular toothbrush but last about the same time.
Pros: works ok
Cons: high annual cost
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
3
the product is practical
on March 20, 2021
Posted by: Roseden
Gender:Female
In my family we are 3 people who use them and very quickly you have to replace the brush heads, because the bristles of the brush do not have much strength.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, March 22, 2021
Thank you for taking the time to write this review. We're glad you found the Sonicare e-Series brush heads very useful. Please know these should be replaced every three months for optimal performance and we recommend avoiding toothpaste that has essential oils on them. Should you have any questions, please feel free to contact us on Facebook (@Philips) or Twitter (@PhilipsCare)
Written by a customer while visiting philips.com
Posted by: mimimarker
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love being able to still get the heas for my old toothbrush. Why get new when old one works just fine.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: M and M
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love that this toothbrush keeps my teeth health in a1 condition. Haven’t had a cavity in 20 years.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Have used these brushes for years & they are great
on May 20, 2024
Posted by: Marsey Do
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] These are sturdy and clean your teeth very well and I love them.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Dirty D
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this product. Can't buy in stores anymore. Grateful to buy on line.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Like brushing your teeth with a BMW
on August 27, 2009
Posted by: Justwantareplacement
I love it! These brush heads are so soft and smooth, it feels like you are brushing your teeth with a feather. Coupled with the Sonicare toothbrush, the feather becomes a tiny hurricane that cleans your teeth to a smooth shine.
I like the two-pack because my wife and I both have the toothbrush and we replace our brush heads at the same time.
I would never buy them from this online store though since the pricing is 20-30% higher than physical stores.
Written by a customer while visiting philips.com