Customer reviews from SanDisk
SanDisk - SDSSDE30-1T00-G26 1TB Portable SSD - Up to 800MB/s,USB-C 3.2 Gen 2 External Solid State Drive
Average customer rating
2.5
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
6
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
11
33%of customers recommend this product.
(
4 out of
12)
Customer Reviews for SanDisk - SDSSDE30-1T00-G26 1TB Portable SSD - Up to 800MB/s,USB-C 3.2 Gen 2 External Solid State Drive
Customer Rating
1
no suppoprt for mac - doesnt work!!!!
on December 21, 2024
Posted by: yossi
no support for mac - doesnt work!!!!
the mac os doesn't recognize libraries
......................................
the mac os doesn't recognize libraries
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Written by a customer while visiting SanDisk
Customer Rating
1
Poor performance, extreme heating issues
on February 9, 2025
Posted by: rvfet
False advertisement at its finest! I have a pretty beefy setup that is more than capable of providing at least 1gbps, this *800mbps drive is able to transfer 300mbps for around 10 minutes, then drops to 100mbps with hand-burning heat. This is a terrible product if you are planning to do anything more than storing old family photos in it. Neither made for intensive usage, nor for professionals.
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, May 9, 2025
We are so sorry to hear about your experience. Performance issue due to heat is not what we want for our customers-especially under capable setups. We appreciate your feedback and would request you to kindly connect with our support team at: https://support-en.sandisk.com/app/askweb so we can assist you with the issue.
Written by a customer while visiting SanDisk
Customer Rating
1
Rubbish, doesn't work on Mac
on June 21, 2023
Posted by: M123
I bought the 1 TB version and – surprise – it can't be formatted on a Mac. The "firmware issue that presents itself in very limited situations" is apparently a lie, the internet is full of reports and there is no solution by Sandisk/WD, only excuses.
There is a firmware update that works on Windows and anyway, this model is "officially" not affected by problems.
Don't bother asking for a serial number, it's officially not affected so I guess there will never be a solution.
I will have this replaced by the shop and buy from a more reliable manufacturer. I will warn other people to buy Sandisk products.
Response from SanDiskBy SM OLS Team, June 22, 2023
Hello,
I am Will from SanDisk® Global Support Team. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and since you are facing issues while using this SSD, we suggest you to contact us directly so that we can investigate further to know more about the issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. We will also check if your SSD is eligible for a possible replacement. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at https://support-en.wd.com/app/askweb and we will assist you towards the best possible resolution.
Thank you,
Will,
SanDisk® Support.
I am Will from SanDisk® Global Support Team. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and since you are facing issues while using this SSD, we suggest you to contact us directly so that we can investigate further to know more about the issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. We will also check if your SSD is eligible for a possible replacement. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at https://support-en.wd.com/app/askweb and we will assist you towards the best possible resolution.
Thank you,
Will,
SanDisk® Support.
Written by a customer while visiting SanDisk
Customer Rating
1
Extremely slow write/read speeds!
on June 26, 2023
Posted by: NerdyDrew
There's this thing. It's called FALSE ADVERTISING. And it certainly applies here. I unfortunately bought two of these 2TB drives and when I eventually got around to using them I noticed they seemed really slow. I checked the formatting, ran BlackMagic tests and I am getting aprox 125-165 mb/s write speeds. This is using the supplied cable, plugged directly into the first port on a new Mac Mini m2. The drive is formatted correctly, using APFS, has barely been used. I just can't believe it! So disappointed with these.
Response from SanDiskBy SM OLS Team, June 28, 2023
Hello,
I am Will from SanDisk® Global Support Team. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and since you are facing issues while using this Portable SSD, we suggest you to contact us directly so that we can investigate further to know more about the issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. We will also check if your Portable SSD is eligible for a possible replacement. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at https://support-en.wd.com/app/askweb and we will assist you towards the best possible resolution.
Thank you,
Will,
SanDisk® Support.
I am Will from SanDisk® Global Support Team. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and since you are facing issues while using this Portable SSD, we suggest you to contact us directly so that we can investigate further to know more about the issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. We will also check if your Portable SSD is eligible for a possible replacement. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at https://support-en.wd.com/app/askweb and we will assist you towards the best possible resolution.
Thank you,
Will,
SanDisk® Support.
Written by a customer while visiting SanDisk
Customer Rating
1
Not found on *3* windows computers, win7, 10 & 11
on January 21, 2024
Posted by: sdfz
I have 3 different computers, 3 different versions of Windows. It was not found, even by diskpart. That's where all the articles I have found tell me to go fix the problem. Do you have any idea how hard it is to initialize, format, assign a drive letter, run a troubleshooter, do anything when NONE of the programs can detect the drive. All my flash drives are found, external HDDs (Seagate, Adata, everything but WD or Sandisk). So I don't very highly of this drive. On the positive side, since none of computers could EVER find the drive, I haven't lost any data. Wish I could give it a zero.
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, January 22, 2024
Hello,
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. Since you have faced the issue while using the SanDisk Portable 1TB SSD it would be best to get in touch with our support team so that we can investigate the issue and help you with the possible warranty replacement if required. You may submit a support ticket at https://support-en.wd.com/app/askweb. We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. Since you have faced the issue while using the SanDisk Portable 1TB SSD it would be best to get in touch with our support team so that we can investigate the issue and help you with the possible warranty replacement if required. You may submit a support ticket at https://support-en.wd.com/app/askweb. We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
Written by a customer while visiting SanDisk
Customer Rating
5
Ridiculously fast and easy to install.
on October 6, 2023
Posted by: Madhadder
I love the vault password protection. Awesome drive...love it.
I would recommend this to a friend!
Written by a customer while visiting SanDisk
Customer Rating
1
Don't buy for macbooks
on May 18, 2024
Posted by: ZSanaa
Isn't compatible with the 2020 M1 Macbook Pro, it won't erase the hard drive.
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, May 20, 2024
Hello ZSanaa,
We are sorry for the inconvenience caused to you. You can use the drive on MacOS. Please refer to the following link to erase the drive : https://support-en.wd.com/app/answers/detailweb/a_id/8200/related/1 The process is Data Destructive and cannot be undone. All the data on the drive will be lost so before reformatting it please save the data.
If the issue persist then you can open a support ticket at https://support-en.wd.com/app/askweb We will definitely look into the matter to resolve the issue as soon as possible.
We are sorry for the inconvenience caused to you. You can use the drive on MacOS. Please refer to the following link to erase the drive : https://support-en.wd.com/app/answers/detailweb/a_id/8200/related/1 The process is Data Destructive and cannot be undone. All the data on the drive will be lost so before reformatting it please save the data.
If the issue persist then you can open a support ticket at https://support-en.wd.com/app/askweb We will definitely look into the matter to resolve the issue as soon as possible.
Written by a customer while visiting SanDisk
Customer Rating
2
Potential difficulty with M1 macbook pro/ventura
on January 13, 2024
Posted by: Luke N
This product did not work as intended. Don't get me wrong, it was fast and stored data fine but it was not reliable with my M1 macbook pro 2020. Sometimes it would work fine with no problems, other times I would plug it in and nothing would happen. I've only been using it for a month so hopefully the issue is resolved and I don't lose hundreds of gigabytes of storage.
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, January 19, 2024
Hello,
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. Since you have faced the issue while using the SanDisk Portable SSD it would be best to get in touch with our support team so that we can investigate the issue and help you with the possible warranty replacement if required. You may submit a support ticket at https://support-en.wd.com/app/askweb. We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. Since you have faced the issue while using the SanDisk Portable SSD it would be best to get in touch with our support team so that we can investigate the issue and help you with the possible warranty replacement if required. You may submit a support ticket at https://support-en.wd.com/app/askweb. We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
Written by a customer while visiting SanDisk