Customer Reviews for SanDisk - WD_BLACK 1TB SN850X NVMe Internal Gaming SSD Solid State Drive - Gen4 PCIe, M.2 2280, Up to 7,300 MB/s - WDS100T2X0E
Customer Rating
1
I purchased this thinking that it was better than
on February 3, 2023
Posted by: AG2171
Since day one in my brand new pc i9 13900k Gigabyte mobo z790, gskil 6400 ram and my old 3080 and it is not possible the controller gives an error: The driver detected a controller error on \Device\RaidPort1. and then it makes my computer have a kernell error and reboots it is freaking annoying and since i am overseas it already went over the return period so i am stuck with a drive that is no good to me. I wish i would have read a review regarding this issue and YOU dont seem to be getting a controller update in the near future. And it is the drive not my pc i have never had a boot error before installing this drive not once and the cpu is not OC. If you know a fix please contac me becuase if it is fixable i will still us it if not i just dont know if it will go with the trash.
Response from Western DigitalBy SM OLS, February 7, 2023
Hello,
We are sorry to hear about your user experience with WD_Black SN850X NVMe Gaming Storage and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Since I've installed this SN 850X I've got random System error. I've checked and apparently many users have reported this error.
I have a fresh install of WIN 11; RAID disabled in BIOS;latest version of Dashboard (3.8.2.9) and latest version of the firmware (620311WD).
What's about any fix ???
Response from Western DigitalBy SM OLS, January 25, 2023
Hello,
We are sorry to hear about your user experience with WD_Black SN850X NVMe SSD and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Failed to install Win11 on new PC build on Intel 13 Gen chipset on 1700 motherboard. I will need to find another brand now.
Response from Western DigitalBy SM OLS, January 9, 2023
Hello,
We are sorry to hear about your user experience with WD_Black SN850X NVMe Gaming Storage and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
I have installed it on my Asus gaming laptop for game storage as a second M.2 and it is really fast and even without heatsink, it doesn't get hot. I am considering now to buy a second one with 2TB for game storage and makes the 1TB version the primary one for the OS, as it is faster than the pre installed Samsung ssd.