Customer reviews from Western Digital
SanDisk - WD_BLACK 1TB SN850X NVMe Internal Gaming SSD Solid State Drive - Gen4 PCIe, M.2 2280, Up to 7,300 MB/s - WDS100T2X0E
Average customer rating
4
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
27
4 Stars
3
3 Stars
2
2 Stars
0
1 Star
9
91%of customers recommend this product.
(
10 out of
11)
Customer Reviews for SanDisk - WD_BLACK 1TB SN850X NVMe Internal Gaming SSD Solid State Drive - Gen4 PCIe, M.2 2280, Up to 7,300 MB/s - WDS100T2X0E
Customer Rating
1
I purchased this thinking that it was better than
on February 3, 2023
Posted by: AG2171
Since day one in my brand new pc i9 13900k Gigabyte mobo z790, gskil 6400 ram and my old 3080 and it is not possible the controller gives an error: The driver detected a controller error on \Device\RaidPort1. and then it makes my computer have a kernell error and reboots it is freaking annoying and since i am overseas it already went over the return period so i am stuck with a drive that is no good to me. I wish i would have read a review regarding this issue and YOU dont seem to be getting a controller update in the near future. And it is the drive not my pc i have never had a boot error before installing this drive not once and the cpu is not OC. If you know a fix please contac me becuase if it is fixable i will still us it if not i just dont know if it will go with the trash.
Response from Western DigitalBy SM OLS, February 7, 2023
Hello,
We are sorry to hear about your user experience with WD_Black SN850X NVMe Gaming Storage and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We are sorry to hear about your user experience with WD_Black SN850X NVMe Gaming Storage and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
1
Decided to try it out, didn't work out
on February 16, 2023
Posted by: Anonymous
As ridiculous as it is, we ordered this for one of our technicians to use on his laptop, while it was considerably overkill for what it was going to be used for, I thought it best to try and get the best for them so they aren't sitting there twiddling their thumbs waiting for our AV programs to load. Unfortunately the IT company that we gave this to reported to us that the SSD was bad and despite troubleshooting it was non-functional. I usually go for samsung SSDs as I've had a really good history using their parts and decided maybe it was worth it to try out WD stuff but it seems like I'll be sticking to samsung SSDs for future upgrades.
Response from Western DigitalBy SM OLS, February 21, 2023
Hello,
We are sorry to hear about your user experience with WD_Black SN850X NVMe Gaming Storage and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time .Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We are sorry to hear about your user experience with WD_Black SN850X NVMe Gaming Storage and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time .Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
1
Too slow
on March 24, 2024
Posted by: MiguelLC
The 2TB SN850X NVMe does not perform to the advertised 7000 Mb/s rate. WD website is not user friendly enough to find if there is a driver that needs installation to operate the SN850X as an external on a Mini Mac M2.
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS, March 28, 2024
Hello MiguelLC,
We are sorry to hear about your user experience with WD_Black SN850X NVMe Solid State Drive and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
You could also raise a support ticket on the given link, the customer support team get back to you in a earliest possible time. Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/ We will be happy to assist you.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We are sorry to hear about your user experience with WD_Black SN850X NVMe Solid State Drive and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
You could also raise a support ticket on the given link, the customer support team get back to you in a earliest possible time. Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/ We will be happy to assist you.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
1
Got a defective product
on August 3, 2023
Posted by: Dani T
This drive was unusable from the start, my laptop would not recognize the ssd at all so it would not format it. I removed my old ssd and tried to use this ssd as main, windows was able to "fix" this issue during repair... everything worked after that, then i installed a program to check the speed of this ssd. It would NOT give me the 7300 advertised, instead i got 3710.92 and bellow. With that said, I decided to return this product. I think they sent me a defective product
Response from Western DigitalBy SM OLS, August 4, 2023
Hello,
We are sorry to hear about your online shopping experience with WD_Black SN850X NVMe Gaming Storage and appreciate your time providing this review and bringing this matter to our attention.
We do apologize if you are having any issues with your drive. We would recommend reaching out to our Technical Support team, as we would be glad to assist you with any troubleshooting options or possible warranty that the drive may have. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. You can contact us directly via phone to address any questions or concerns to ensure good overall user experience.
Need Help? Please see our "'Contact Us" page for information.
We are sorry to hear about your online shopping experience with WD_Black SN850X NVMe Gaming Storage and appreciate your time providing this review and bringing this matter to our attention.
We do apologize if you are having any issues with your drive. We would recommend reaching out to our Technical Support team, as we would be glad to assist you with any troubleshooting options or possible warranty that the drive may have. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. You can contact us directly via phone to address any questions or concerns to ensure good overall user experience.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
5
Brilliante, rapido,para ps5 ,4tb y el precio super
on November 8, 2022
Posted by: Ray27
Me encanta,producto bueno ,calidad y rapidez,muy super
Written by a customer while visiting Western Digital
Posted by: smhunter1983
Verified Purchase:Yes
Fast and efficient. What more needs to be said? It's a high quality m2 drive with apple storage
Written by a customer while visiting Western Digital
Posted by: Felipe
Verified Purchase:Yes
Excellent for editing, gaming, 3D modeling and general use.
Written by a customer while visiting Western Digital
Posted by: Renjirozen
Verified Purchase:Yes
If your hard drive is acting up this is a grate buy
Written by a customer while visiting Western Digital