Customer reviews from Western Digital
SanDisk - WD_BLACK 1TB SN850X NVMe Internal Gaming SSD Solid State Drive - Gen4 PCIe, M.2 2280, Up to 7,300 MB/s - WDS100T2X0E
Average customer rating
4
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
27
4 Stars
3
3 Stars
2
2 Stars
0
1 Star
9
91%of customers recommend this product.
(
10 out of
11)
Customer Reviews for SanDisk - WD_BLACK 1TB SN850X NVMe Internal Gaming SSD Solid State Drive - Gen4 PCIe, M.2 2280, Up to 7,300 MB/s - WDS100T2X0E
Customer Rating
1
stornvme event ID ERROR : 11 \Device\RaidPort2.
on January 24, 2023
Posted by: thomas74
Since I've installed this SN 850X I've got random System error.
I've checked and apparently many users have reported this error.
I've checked and apparently many users have reported this error.
I have a fresh install of WIN 11; RAID disabled in BIOS;latest version of Dashboard (3.8.2.9) and latest version of the firmware (620311WD).
What's about any fix ???
Response from Western DigitalBy SM OLS, January 25, 2023
Hello,
We are sorry to hear about your user experience with WD_Black SN850X NVMe SSD and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We are sorry to hear about your user experience with WD_Black SN850X NVMe SSD and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
1
Empresa sem credibilidade nos serviços associados
on December 12, 2022
Posted by: Anonymous
Boa tarde, é melhor não comprarem, porque mais tarde vêm dizer que existem problemas críticos de segurança...e a vossa cloud apenas fica a servir de disco externo.
Response from Western DigitalBy SM OLS, December 13, 2022
Olá,
Lamentamos saber sobre sua experiência de usuário com WD_Black SN850X NVMe e agradecemos seu tempo para fornecer a revisão.
Gostaríamos de trabalhar diretamente com você para coletar mais detalhes sobre o problema para que possamos fornecer a solução adequada ou solicitar que abra um tíquete de suporte com uma breve consulta. Consulte o link mencionado: https://support-en.wd.com/app/ask/session/
Todos os nossos produtos devem passar por nossos rigorosos padrões de qualidade antes de sair de nossa fábrica para estarem livres de defeitos de materiais e mão de obra. Apoiamos nossos produtos durante todo o período de garantia de fábrica do dispositivo. Entre em contato conosco por telefone para garantir uma boa experiência geral com a Western Digital. Ficaremos felizes em ajudar.
Preciso de ajuda? Consulte a nossa página "Contacte-nos" para obter informações.
Lamentamos saber sobre sua experiência de usuário com WD_Black SN850X NVMe e agradecemos seu tempo para fornecer a revisão.
Gostaríamos de trabalhar diretamente com você para coletar mais detalhes sobre o problema para que possamos fornecer a solução adequada ou solicitar que abra um tíquete de suporte com uma breve consulta. Consulte o link mencionado: https://support-en.wd.com/app/ask/session/
Todos os nossos produtos devem passar por nossos rigorosos padrões de qualidade antes de sair de nossa fábrica para estarem livres de defeitos de materiais e mão de obra. Apoiamos nossos produtos durante todo o período de garantia de fábrica do dispositivo. Entre em contato conosco por telefone para garantir uma boa experiência geral com a Western Digital. Ficaremos felizes em ajudar.
Preciso de ajuda? Consulte a nossa página "Contacte-nos" para obter informações.
Written by a customer while visiting Western Digital
Customer Rating
4
It works perfectly with my laptop!
on February 3, 2023
Posted by: LingLing
We all know SSD is way faster and better than HDD. When i was playing video games like The Witcher 3 and Sword and Fairy 7, the loading time was like alomost 1 second!!
The only thing I wanna say is to put compatibility info here so we all can know the ones with HEATSINK DONT WORK WITH LAPTOPS!! That's why i returned that one and bought this one without heatsink.
The only thing I wanna say is to put compatibility info here so we all can know the ones with HEATSINK DONT WORK WITH LAPTOPS!! That's why i returned that one and bought this one without heatsink.
Written by a customer while visiting Western Digital
Customer Rating
5
Works Great with the PS5
on October 17, 2022
Posted by: Mayday6777
I purchased this to Upgrade my PS5, the installation was super easy, and it works just as it should. If you plan on putting this in the Playstation I would highly recommend picking up some type of Heatsink that's recommended for the PS5. I used the Sabrent and it all fit like a charm.
Written by a customer while visiting Western Digital
Customer Rating
1
Not detected by BIOS on 1700 motherboard Intel 13
on January 6, 2023
Posted by: Sean_WD
Failed to install Win11 on new PC build on Intel 13 Gen chipset on 1700 motherboard. I will need to find another brand now.
Response from Western DigitalBy SM OLS, January 9, 2023
Hello,
We are sorry to hear about your user experience with WD_Black SN850X NVMe Gaming Storage and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We are sorry to hear about your user experience with WD_Black SN850X NVMe Gaming Storage and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
3
Not getting read performance as advertised.
on November 28, 2022
Posted by: Fishbonz
Read performance on a msi ace z690 is on par with the std wd850 which was a disappointment but write speeds were appreciably faster which will probably outweigh the short fall. I have both nvme drives installed running on pci4 bus using cpu lanes. Maybe driver updates would help. Game mode is on.
Response from Western DigitalBy SM OLS, November 30, 2022
Hello,
We are sorry to hear about your user experience with WD_Black SN850X NVMe Gaming Storage and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We are sorry to hear about your user experience with WD_Black SN850X NVMe Gaming Storage and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
1
Nightmarish heatsink
on December 18, 2022
Posted by: Bscripted
Buyer beware - WD made the heatsink impossible to remove. I'm now switching to a MB with built-in heatsinks at the top and bottom of the M.2 drives, making it completely incompatible with the WD's non-removable heatsink. Frustrated that I wasted so much money on the product. Going back to another brand that makes things much simpler.
Response from Western DigitalBy SM OLS, December 21, 2022
Hello,
We're sorry to hear about your user experience with WD_Black SN850X NVMe Gaming Storage and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution or we would request you to open a support ticket with brief query. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your user experience with WD_Black SN850X NVMe Gaming Storage and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution or we would request you to open a support ticket with brief query. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
1
Ridiculous shipping and order processing time!!!
on December 6, 2022
Posted by: victormag22
I ordered on 11/24 and I understand it was the holiday but I never had any update about the order until reached out to them. They shipped the free shirt first before the actual item I paid for.. I understand its the holidays but up until now still stuck in processing but the free shirt shipped out. I asked CS if it's back ordered they said no. Horrible turn around will not buy here again!!
Response from Western DigitalBy SM OLS, December 13, 2022
Hello,
We're sorry to hear about your user experience with WD_Black SN850X NVMe and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution or we would request you to open a support ticket with brief query. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your user experience with WD_Black SN850X NVMe and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution or we would request you to open a support ticket with brief query. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital