Customer reviews from bestbuy-ca
Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
3 out of 5
3
(23 Reviews)
Open Ratings Snapshot
Rating breakdown 23 reviews
5 Stars
8
4 Stars
2
3 Stars
2
2 Stars
4
1 Star
7
48%of customers recommend this product. 
(
11 out of 23
)
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Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
5 out of 5
5
Great Product
on August 6, 2026
Posted by: Tom
from Waterdown
BOSE never disappoints. The product arrived well packaged and on time as promised. The performance lives up to BOSE reputation for quality products.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Absolute waste of money
on June 14, 2025
Posted by: Armando
from Vaughan
This is my 2nd set (warranty) and again the right ear bud is blown and slowly the left is going aswell. Phone calls have been absolutely terrible from the start. Music quality was great in the beginning but that quickly depreciated. Now all I hear is crackling and distortion. Absolutely sad. I also cannot return them again as they want me to pay extra for another one of there products that I dont need.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
WOW
on April 8, 2025
Posted by: Hashir
from Mississauga
Just got these after returning google pixel buds 2 pro and they are incredible. ANC is so good and alor better pb2pro. So happy to spend extra
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Avoid!
on September 20, 2024
Posted by: Nic
from Ottawa
Can't express how disappointed I am with these. Connectivity issues and tons of background noise that sounds like a computer which makes listening to anything quietly very annoying. Also if you produce any ear wax and even a bit gets into the little (but very deep) holes right beside the ear piece the headphones break and become unusable while also almost impossible to clean/fix. The only saving grace has been Bose replacing my headphones after I ship back (at my own expense) and wait a few weeks. Now I am about to send back my third pair! Just save yourself the time and buy a different brand or the over ears - Bose really missed the mark on its in ear products.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Excelence
on September 15, 2024
Posted by: Wayne
from Wolfville, NS
Easy fitting and setup providing great connections and wonderful noise canceling.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Great product- terrible static noise
on September 13, 2024
Posted by: JR
from North Vancouver
I have owned these earbuds for less than a day. While these earbuds are generally great (noise cancellation, comfort, sound quality, etc.), I have already noticed that there is faint white noise/buzzing in the background, especially when I am in "Aware" mode (hear-through mode). It is most noticeable when no audio is playing and I am sitting in silence.
Unfortunately, it is so distracting/painful that I can't wear the earbuds for than 30 minutes before needing to take them out to give my ears a break - a deal breaker. I will be returning these tomorrow and getting a different brand of earbud.
After researching my issue, I have found many reviews that have similar issues to me, so it is clearly not a fault in my exact pair.
For the price and the Bose brand, this is extremely disappointing and a complete non-starter.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2 out of 5
2
Love Bose but will not buy earbud again
on September 12, 2024
Posted by: EricM3460
from Saskatoon, SK
I have many Bose speakers and bought my wife a pair of earbuds direct from them. They were manufacture direct refurbished. First had poor Bluetooth connectivity issues. I went through the warranty replacement which was not great but fine. I needed to return prior to replacements getting shipped. I wasn’t able to pay and for the replacements and ship the return which left us without them for a while. Second set sounded good on my end and connected but were unusable for hands free calls because of horrific poor quality sound and noise on the other end of the call. People could her me and had bad buzzing sound. I then lost a earbud. I called to order a replacement ear piece and was told that is not an option. I will be back to AirPods or another brand. I paid more then for these refurbished then AirPods Pro’s new are and expected a premium product based off my many other Bose product. I’m very disappointed that I’m unable to pay to replace the one missing ear piece. At the price point of this product that unaccepable IMO.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
3 out of 5
3
Déconnexion trop souvent
on July 30, 2024
Posted by: ghislain
from Saint-Paul-d'Abbotsford
La déconnexion du côté gauche ou les 2 côté avec un tok qui fait pas du bien au oreille.pour ce qui du son c est super et la cancelation de bruit aussi.le confort est au rendez vous.
C est vraiment la perte du signal qui arrive plusieurs fois par jour c est gênant pour ce prix
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
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