Customer reviews from Samsung US
Samsung - Galaxy S22 Ultra 5G 256GB (Unlocked) - Phantom Black
Average customer rating
4.4 out of 5
4.4
(7 Reviews)
Open Ratings Snapshot
Rating breakdown 7 reviews
5 Stars
5
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
0
86%of customers recommend this product. 
(
6 out of 7
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S22 Ultra 5G 256GB (Unlocked) - Phantom Black
Customer Rating
4 out of 5
4
Great camara
on April 11, 2022
Posted by: Deborah
from Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this about 2 months ago. It was easy to set up, a few things it lacks is great ringtones, and it does not automatically reconnect to Bluetooth
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone.
on June 29, 2022
Posted by: Handsome
from Hayward CA
Expertise:Intermediate
[This review was collected as part of a promotion.] Absolutely fantastic phone. Love the camera and this phone is super fast.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on October 2, 2022
Posted by: Macplus2
from California
Expertise:Expert
[This review was collected as part of a promotion.] I switched from all apple products to all samsung products. My S22 Ultra and samsumg watch sync and work well together. I will either add a tablet or switch to a Fold 4 in the near future.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Mind Blowing!
on October 16, 2022
Posted by: Blindskate
from Murray Ky
Expertise:Intermediate
[This review was collected as part of a promotion.] I've got my Galaxy S22 Ultra about 2 weeks ago and I'm blown away by this device. I've always been a Galaxy fanboy but the A series was my go to. This is my first S series phone and I'm beyond happy about this choice. S22 Ultra paired with Google Fi is a game changer! The S Pen is amazingly intuitive it's like I've been using it for year. You gotta get one, it's a revolutionary experience. Epic!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's amazing
on December 4, 2022
Posted by: Dvian
from San Jose CA
Expertise:Expert
[This review was collected as part of a promotion.] I bought this a day ago. Phone is beautiful! With S-pen can use as notepad.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome device, great features!
on December 12, 2022
Posted by: Rahul S
from Dallas, TX
Expertise:Expert
[This review was collected as part of a promotion.] I have been using this for over 6 months now and it's been a fantastic experience.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Bad battery
on December 22, 2022
Posted by: Sam_ultr_22_15
from New jersey
Expertise:Intermediate
[This review was collected as part of a promotion.] Bad battery doesn't last full day.and Samsung pen included is almost useless for me .instead they cihod have used it for battery since it is most important feature
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy BethanySocial CommerceDecember 23, 2022
Hi Sam_ultr_22_15,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. Your feedback is valuable as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a few links that should help with the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US