Customer reviews from cuisinart.com
Cuisinart - Espresso Machine & Coffee Conical Burr Grinder - Black
Average customer rating
4.4
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
26
4 Stars
3
3 Stars
5
2 Stars
1
1 Star
1
87%of customers recommend this product.
(
27 out of
31)
Customer Reviews for Cuisinart - Espresso Machine & Coffee Conical Burr Grinder - Black
Posted by: Net69
from Salem, Oregon
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] 2nd Cuisinart Burr grinder for us, they have both been amazing.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: dcrr
from Chicago
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought a month ago, works well. Quieter than expected. I like the separate grind size setting and number of cups setting. So far it actually is anti-statice.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: njcatsmeow!!
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this grinder compared to others bought in the past.
Written by a customer while visiting cuisinart.com
Posted by: loree
from Cody, WY
Gender:Female
Verified Purchase:Yes
My husband and I both love this coffee bean grinder. I finally had enough of the daily task of grinding small amounts of beans at a time. We go through a lot of coffee and it was frustrating to open my canister of ground coffee when I wanted to make a pot or set it up the night before to auto-brew in the morning, only to find it empty! This grinder is fast, efficient and I can grind larger quantities at a time. In fact, I rarely have to grind beans at all now because my husband treats it like a new toy and loves being the bean grinder, haha!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Beachwitch
Verified Purchase:Yes
[This review was collected as part of a promotion.] This Bean grinder is built better than our previous 3. The parts are stronger
Written by a customer while visiting cuisinart.com
Customer Rating
5
This ups the quality of Expresso.
on September 5, 2025
Posted by: GalG
This is key to great Expresso.
It was a challenge to clean, but I do like all the safety features. Once I got passed that it worked like new.
It was a challenge to clean, but I do like all the safety features. Once I got passed that it worked like new.
Written by a customer while visiting cuisinart.com
Customer Rating
2
Dissatisfied
on January 5, 2026
Posted by: ReRo
Gender:Female
Grinds well. I haven't had any issues with clogging yet, but I haven't had it very long.
I'm giving low score because of the attached rubber stopper closing piece that just HANGS off the lid. It's so ugly. It literally just hangs like an eyesore. It is only useful if you ground large amounts of coffee at a time, but even then, you would need to store the collection container elsewhere. The collection container doesn't fit well in its place with the stopper lid closed. So it just sits in my kitchen, looking like it's wagging a tail.
I will probably just cut it off soon.
I'm giving low score because of the attached rubber stopper closing piece that just HANGS off the lid. It's so ugly. It literally just hangs like an eyesore. It is only useful if you ground large amounts of coffee at a time, but even then, you would need to store the collection container elsewhere. The collection container doesn't fit well in its place with the stopper lid closed. So it just sits in my kitchen, looking like it's wagging a tail.
I will probably just cut it off soon.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 8, 2026
Thank you for taking the time to share your feedback. We’re glad to hear the grinder is performing well so far and that you haven’t experienced clogging. We’re sorry to learn that the attached rubber stopper design has been disappointing and feels inconvenient and unattractive in everyday use. Your comments about the collection container fit and overall design have been shared with our product team, as feedback like this is helpful when evaluating future updates.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Underwhelming
on January 6, 2026
Posted by: Vito Perrino
Gender:Male
The grinding port tends to leak a noticeable amount of grounds onto the counter each time it’s used, and the interior chamber builds up residue quickly, causing frequent jams. Even after carefully cleaning it according to the instructions, the jamming persists and the grinder often stops working properly. I’ve only used it a few times so far, but these issues have made it frustrating to rely on. While I appreciate the thoughtful gift, this particular model hasn’t lived up to expectations for me in terms of reliability and mess-free operation.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 7, 2026
Thank you for sharing your detailed feedback. We’re sorry to hear about the grounds spilling, residue buildup, and jamming issues—it’s understandable that these challenges have made using the grinder frustrating. To help prevent jams, please ensure the grinder is fully assembled, the grinding chamber is cleaned thoroughly after each use, and only the recommended amount of beans is used at a time. This product is backed by a limited warranty, and our Consumer Service team at 1-800-726-0190 is available to provide further guidance or assistance.
Written by a customer while visiting cuisinart.com