Customer reviews from fellowes.com
Fellowes - Standard Adjustable Monitor Riser, Up to 17" Monitor - Platinum
Average customer rating
3.4
(7 Reviews)
Rating breakdown 7 reviews
5 Stars
0
4 Stars
5
3 Stars
1
2 Stars
0
1 Star
1
86%of customers recommend this product.
(
6 out of
7)
Customer Reviews for Fellowes - Standard Adjustable Monitor Riser, Up to 17" Monitor - Platinum
Customer Rating
4
Good product but....
on February 11, 2013
Posted by: UofC
overall this is a good product but I can't understand why it has hinges underneath like a drawer should've come with this. It would've been nice to have a drawer and the instructions say it is an option. I can not find anywhere how to order or get the optional drawer.
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
4
Need it to be taller
on November 2, 2015
Posted by: happy2sing
Nice width and very durable, but I really need this to be taller in order to have my monitor in the best position. Can you please tell me how I can purchase more of the stacking columns?
Pros: Quality Construction
Cons: Design
I would recommend this to a friend!
Response from fellowes.comBy AS, CS, November 2, 2015
Thank you for your review! Unfortunately, we do not sell additional legs for this item due to the fact that increasing the height of this riser may cause stability issues. I am sorry for the inconvenience! If I am able to help you select a monitor riser that would better accommodate your height preferences, please let me know!
Written by a customer while visiting fellowes.com
Customer Rating
4
Replacement parts
on November 2, 2015
Posted by: Boycheva
I lost some of the rubber washer for the stand legs. The are put on the bottom of the legs. Where can I get those replacement parts. I need two of them?
I would recommend this to a friend!
Response from fellowes.comBy AS, CS, November 2, 2015
Hi there! Please refer to your personal email for further communications. We look forward to helping your remedy this matter.
Written by a customer while visiting fellowes.com
Customer Rating
4
Solid, albeit ugly.
on November 27, 2017
Posted by: bigroblee
Solid monitor riser, a big on the ugly side, but very functional. I just wish I could find a place to purchase the optional drawers for them; my company supplies the risers but not drawers and I could use the storage space.
Pros: Functionality, Quality Construction
Cons: Design
I would recommend this to a friend!
Response from fellowes.comBy AS, CS, November 28, 2017
Yes, we are sorry that this model does not have a drawer! We agree that extra storage is nice to have. Thank you for sharing your review!
Written by a customer while visiting fellowes.com
Customer Rating
1
Missing Parts
on December 30, 2012
Posted by: kev6ft6
I purchased two of these for work, but when I got them out of the box, one of them had NO legs (no segments to make the riser taller). I've used these in the past and am familiar with them, but was shocked to see that there were no legs with this one. To top off my disappointment, I tried calling the customer service line but apparently they don't offer support on Sundays. Really? How do you run a business and have zero support for customers on the weekends?
Cons: missing parts
No, I would not recommend this to a friend.
Response from fellowes.comBy cf, customer reviews, January 2, 2013
Dear Customer
We are sorry to hear you are missing parts for your Standard Monitor Riser. We do not offer weekend customer service assistance, but will generally get back to a customer on Monday. Please contact Customer Service for assistance. Our phone hours are (Monday-Friday, 7 a.m. – 7 p.m. CST). You may also email us.
We are sorry to hear you are missing parts for your Standard Monitor Riser. We do not offer weekend customer service assistance, but will generally get back to a customer on Monday. Please contact Customer Service for assistance. Our phone hours are (Monday-Friday, 7 a.m. – 7 p.m. CST). You may also email us.
Written by a customer while visiting fellowes.com
Customer Rating
4
Need Extra Legs
on February 18, 2016
Posted by: Hazel
The extra legs were misplaced when the monitor risers arrived. We really need to order more legs or the monitor riser is not going to do much good. Help, my neck is sore!!
Pros: Quality Construction, design
Cons: Functionality
I would recommend this to a friend!
Response from fellowes.comBy AS, CS, February 19, 2016
Hello Hazel,
Can you please specify which legs were misplaced? This Standard Monitor Riser has a maximum height of 4". Anything above this height is not recommended for monitor stability reasons. Thank you!
Can you please specify which legs were misplaced? This Standard Monitor Riser has a maximum height of 4". Anything above this height is not recommended for monitor stability reasons. Thank you!
Written by a customer while visiting fellowes.com
Customer Rating
3
simple but not to all erogonimics people
on June 26, 2019
Posted by: yvette2006
Sadly we have different height employees so to perform the ergonomic way of this riser to different height of employees is not good if they cannot buy extra cylinder footing for the additional height to view it better.
Pros: Quality Construction, Warranty
Cons: Design, Functionality
I would recommend this to a friend!
Response from fellowes.comBy CN, CS, June 27, 2019
Hi Yvette2006. Thank you for sharing your thoughts. We are sorry this is not a suitable height for some of your employees. As you mention, we do not sell the columns separately, but we would also not advise increasing the height of the riser because it will jeopardize the stability of the product. We offer several different monitor risers in order to meet the broad ergonomic needs in the marketplace. Some of our risers (i.e. 8036601, 8031001, 8031101) have the capability of being adjusted to 6-1/2" rather than the 4" height limit the Standard Monitor Riser offers. If you require further direction, please do not hesitate to reach out to our Customer Care Center at 1.800.945.4545, M-F, 7am-7pm CST to speak with one of our trained associates. We are here to help!
Written by a customer while visiting fellowes.com