I have owned many dremel products, some more functional than others, but never have I had one fail so irrevocably so quickly. I bought this about 10 months ago and was immediately disappointed in how large and unwieldy the tool was. However, I gave it a shot and soon became mostly accustomed to it. It did seem to have a tendency to skip and chatter more and was more difficult to control. Then a few days ago it spun out and lit up red. I quickly turned it off and charged the battery while I cleaned it thoroughly and blew compressed air through it. When I went to use it today, it was stuck - dead. I took it apart to find that the magnet inside the motor is in pieces and there's metal dust all over it. (I have not been grinding metal, I've been working with wood). This is not a part that is available for purchase that I can find. Yay.
Response from dremel.comBy CSR, September 30, 2025
We’re truly sorry to hear about your experience with this rotary tool—this is certainly not what we want for our customers. We’d really appreciate the chance to learn more about what happened with the tool. A team member will reach out to help you and make things right.
I am so disappointed. My friends convinced me dremel was the best on the market so i splurged and got what i thought was a high-end rotary tool.
But it broke, after 10 or so uses, all on lowest RPMs and fairly easy jobs.
The motor seems to be completely seized up and none of the guides have a fix.
Really let down by the quality and durability of this product
No, I would not recommend this to a friend.
Response from dremel.comBy CSR, September 10, 2024
We apologize for the poor experience with the tool and would like to hear more from you. Dremel manufactures a quality tool. Please contact us to give us a chance to make it right visit our website or call us directly at 800-437-3635 Monday-Friday 8am – 5pm CST.
4 months after purchasing the 8250 12v is failing. Used very little and only for polishing and light grinding. Sparks fly out of the tool on start up. Expensive tool not meeting expectations. This tool should run for a lifetime under my working conditions.
No, I would not recommend this to a friend.
Response from dremel.comBy CSR, September 5, 2024
We apologize for the poor experience with the 8250. Per your review, "Sparks fly out of the tool on start up", this is not typical. We are reaching out to you to get that tool back to us. You can also contact us so we can make this right, call us directly at 800-437-3635 Monday-Friday 8am – 5pm CST.
After using the 8250-5 only a few times before it started making a loud noise as if the motor had come loose in the housing.
No, I would not recommend this to a friend.
Response from dremel.comBy CSR, July 15, 2024
We’re here to help you and we apologize for this issue. We certainly stand behind our products, to make it right our friendly and experienced staff may have already contacted you or will contact you shortly. If your issue has not been resolved, please call us at 800-437-3635 Monday-Friday 8am – 5pm CST.
[This review was collected as part of a promotion.] I have been doing fine scale modeling for 25 years with the help of a Dremel 395 (which still works fine). Just added the 8250 for the brushless motor and cordless operation.
[This review was collected as part of a promotion.] The Dremel 8250 is a great choice for a cordless brushless rotary tool. It is lightweight and has a powerful motor that can handle tough and detailed projects. It also features variable speed settings, multiple attachments, and an ergonomic design for easy use. The Dremel 8250 is an ideal choice for anyone who needs a reliable and powerful tool for detailed projects.