Customer reviews from hp.com
HP - 27" FHD Touchscreen Intel Ultra 7 AI All-in-One - Intel Ultra 7 155U - 32GB RAM - 1TB SSD - ADATA 64GB USB Flash Drive - Black
Average customer rating
4.1 out of 5
4.1
(42 Reviews)
Open Ratings Snapshot
Rating breakdown 42 reviews
5 Stars
26
4 Stars
5
3 Stars
4
2 Stars
4
1 Star
3
73%of customers recommend this product. 
(
11 out of 15
)
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Customer Reviews for HP - 27" FHD Touchscreen Intel Ultra 7 AI All-in-One - Intel Ultra 7 155U - 32GB RAM - 1TB SSD - ADATA 64GB USB Flash Drive - Black
Customer Rating
3 out of 5
3
Not a simple setup
on October 15, 2025
Posted by: NFP Prez
from Arizona
Verified Purchase:Yes
This unit has a place for a slim 9.5 mm internal DVD drive. Finding one that fits is a problem. I have had problems with saving File History and Backing up. Had to do a complete Restore to get working again. Getting errors on both File History and Backup on all drives tried. Unit was received a day after a new Bios was upgraded. Went to HP site and downloaded about two dozen updates, including BIOS. Windows 11 is not an improvement. Taking a screenshot is a multi-step process. The Control Panel has to have a Shortcut made on the Desktop, as it is no longer available from the Settings wheel on the Start Menu.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great workstation.
on November 4, 2025
Posted by: Anonymous
from Los Angeles
Verified Purchase:Yes
I am very pleased with The Z2 Tower G9 Workstation. It replaced a 10 year-old HP Z440.
It set up well except for trying to keep Microsoft OneDrive out of the picture. Just a week old and HP Performance Advisor stopped working. Talking on the phone with HP support came down to messing with the registry or doing a clean install of Windows 11. Another problem came up and I wound up doing a clean install (twice) to get things working right. That is a Microsoft issue, NOT HP.
I have since increased the RAM to 64G and added an expansion card to provide a couple more USB 3.1 ports. I am very pleased with the quality and performance of this workstation.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Architectural Designer
on November 8, 2025
Posted by: Anonymous
from Dallas,Texas
Verified Purchase:Yes
A extremely disappointing purchase. A total lost of my money tower not working, no sound and limited sources of connection. I have waist several weeks not been able to properly use the tower, every time i request help with copilot i read and fallow the instructions, I get referred to your repair agents for a charge. I will never refer this product!!!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (23) ratings-only reviews
Overall Customer Rating
4.5 out of 5
4.5
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