Customer reviews from mrsmeyers.com
Mrs. Meyer's - HE Liquid Laundry Detergent, 64 Loads, 64 oz. (651367)
Average customer rating
3.8
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
65
4 Stars
5
3 Stars
4
2 Stars
3
1 Star
25
77%of customers recommend this product.
(
53 out of
69)
Customer Reviews for Mrs. Meyer's - HE Liquid Laundry Detergent, 64 Loads, 64 oz. (651367)
Posted by: Spaluv
from Sullivan county NY
Verified Purchase:Yes
I love this product! Smells wonderful ! but even better it than the smell, it works so good! I wish I could buy it in a cardboard container instead of plastic, that’s the only thing I would change
Written by a customer while visiting mrsmeyers.com
Customer Rating
1
Used to be my Favorite. Not anymore!!!
on September 23, 2024
Posted by: Earth Lover
I have been using this detergent for years! The reason I love it is for the scent. The formula change was noticed immediately when I used my new bottle. It is awful! Please change back to your previous formula. It was delightful. I will be changing brands if the formula stays this way. I just can’t stand the smell now.
Written by a customer while visiting mrsmeyers.com
Customer Rating
4
If it ain’t broke, don’t fix it
on September 7, 2024
Posted by: Zinnia
I’ve been using this product for years and so sad that it no longer smells the same. Why? I learned that the formula had changed ! Why change something when it words so well. Is it a money thing? If so, I think you are going to lose some valuable customers which would affect the profit also. All of us ‘lovers of Ms. Meyers’ love the idea of using a good, safe product and also experiencing the wonderful smell of the product. I’ve began looking into other natural products. Please reconsider to change back to what it was!
Written by a customer while visiting mrsmeyers.com
Customer Rating
5
Our favorite laundry detergent
on May 28, 2020
Posted by: No Nickname
from NJ - New Jersey
Verified Purchase:No
Cleans well, soft pleasant scent.
Pros: Cleans Effectively, Easy To Use, Gentle, Pleasant Smell
I would recommend this to a friend!
Written by a customer while visiting mrsmeyers.com
Customer Rating
1
Bring back the former scent formulation please
on August 25, 2024
Posted by: Longingforlavender
The new smell is so disappointing! I had to check the label to make sure I had bought lavender. The old formulation really used to smell like lavender but this new stuff smells perfumy and way too strong. Please go back to the old formulation!
Response from mrsmeyers.comBy – Megan, Mrs. Meyers Consumer Care, August 27, 2024
We're sorry to hear about your experience with our Mrs. Meyer's Clean Day® Concentrated Laundry Detergent. We expect our products to keep your clothes spic 'n span with the same garden-inspired scent that you've come to know and love. With that said, we have made sure to pass your feedback along. If we can be of further assistance, be sure to contact us at 1-877-865-1508 (weekdays, 8 a.m. – 5 p.m. CT) and mention reference number: 22598086. Hope to chat soon!
Written by a customer while visiting mrsmeyers.com
Customer Rating
1
Unfortunate new formula
on August 3, 2024
Posted by: Sad Laundress
I have used this detergent for years - I opened my new bottle & thought it was fake because the smell was so horrible but now I see that they changed the formula. WHY? I loved this brand because they have maintained quality in a market where others only worry about cutting costs but now it seems Mrs Meyers is doing the same thing which is extremely unfortunate. Sadly I will need to find another detergent/cleaning brand even tho I have been using Mrs Meyers lavender scented everything for the last ~7 years
No, I would not recommend this to a friend.
Written by a customer while visiting mrsmeyers.com
Customer Rating
1
Scent change = end to years of purchasing
on October 13, 2024
Posted by: JenM
I have used this detergent for years, but the recent scent change has put an end to that. I will not purchase this again, due to the new sickly artificial "lavender" that smells like someone created a scent based on asking ChatGPT "what does a flower smell like?"
No, I would not recommend this to a friend.
Written by a customer while visiting mrsmeyers.com
Customer Rating
1
Horrible new fragrance. Switching brands now.
on November 2, 2024
Posted by: TracieB
I came here to see if others were having the same sad problem I am. The new scent of the lavender laundry detergent is terrible! It smells like rancid, sour laundry. I was so shocked that I rewashed everything and dried everything extra long because I thought maybe I had left it in the washer for too long by accident. Nope. It's this terrible new fragrance. I even checked the second bottle I have on standby to see if maybe the one bottle was an anomaly. Sadly, they both smell awful. I've been using this exact product for years and years and absolutely loved it. I'm going to have to switch to a different brand after years of being a loyal customer.
Response from mrsmeyers.comBy – Megan, Mrs. Meyers Consumer Care, January 10, 2025
We're so sorry to hear this! We expect this thoughtfully formulated laundry detergent to provide the same scent you've come to know and love. As this wasn't the case, we'd like to help further. So we can, give us a ring at 1-877-865-1508 (weekdays, 8 a.m. – 5 p.m. CT) and mention reference number: 22733311. Hope to chat soon!
Written by a customer while visiting mrsmeyers.com