Customer reviews from bose.com
Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Average customer rating
4.6
(1,221 Reviews)
Rating breakdown 1,221 reviews
5 Stars
944
4 Stars
152
3 Stars
60
2 Stars
30
1 Star
35
Customer Reviews for Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Customer Rating
5
Great set of Headphones.
on November 21, 2024
Posted by: DocSabbath
Gender:Male
Length of ownership:1 month
I got these Bose Quietcomfort over the ear headphones and they are the best ones I've ever had. The noise canceling and the superior sound quality is second to none. The battery capacity is awesome!
Written by a customer while visiting bose.com
Customer Rating
5
5 stars
on November 22, 2024
Posted by: RA
Gender:Female
Length of ownership:6 months
I've been using my headphones for 6 months now and I love them. Noise cancelling is fantastic in an office environment. I can't count how many times I've been startled by people because I can't hear them approaching.
Written by a customer while visiting bose.com
Customer Rating
2
Just Okay
on November 22, 2024
Posted by: Japes
Gender:Male
Length of ownership:6 months
Noise-cancelling function is okay and has been beneficial but not what as "quieting" as anticipated though. Fit is good and comfortable.
Sound is mediocre. I was expecting a much higher quality.
Bluetooth connection is terrible. I have to completely disconnect, remove and forget the device every time I use them on Bluetooth or the audio skips repeatedly. Even if they are turned off for a few minutes, it has to be reset every time.
Response from bose.comBy Customer Support, November 22, 2024
Hi there,
It is great that you're enjoying the noise-cancelling features of the headphones. To get better performance, make sure that the ear cushions are not sitting on your ear and are flush to your head. If there is a gap then this can let unwanted sound in. You can also adjust the noise-cancelling to your prefer level following the guide here: https://bose.life/3Z0bLKw
Don't forget you can also adjust the EQ of the headphones to your preference to get the sound quality to where you like it: https://bose.life/3CEVJyd
Make sure when turning the headphones on that you slide the power switch full over and then release it, and don't hold it on the Bluetooth setting. If held on the Bluetooth setting it'll place the headphones back into pairing mode and cause the headphones not to connect.
Please reach out for further help as we'd love to help: https://bose.life/contact
Nic - Customer Support
It is great that you're enjoying the noise-cancelling features of the headphones. To get better performance, make sure that the ear cushions are not sitting on your ear and are flush to your head. If there is a gap then this can let unwanted sound in. You can also adjust the noise-cancelling to your prefer level following the guide here: https://bose.life/3Z0bLKw
Don't forget you can also adjust the EQ of the headphones to your preference to get the sound quality to where you like it: https://bose.life/3CEVJyd
Make sure when turning the headphones on that you slide the power switch full over and then release it, and don't hold it on the Bluetooth setting. If held on the Bluetooth setting it'll place the headphones back into pairing mode and cause the headphones not to connect.
Please reach out for further help as we'd love to help: https://bose.life/contact
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great Bang for the Buck
on November 22, 2024
Posted by: Zorro
Gender:Male
Length of ownership:1 month
Amazing sound, easy to use, great setup, excellent price, would definitely recommend.
Written by a customer while visiting bose.com
Customer Rating
5
I love that they don't slide out of my ears.
on November 22, 2024
Posted by: Music lover 57
Gender:Male
Length of ownership:6 months
I bought this product back in April I love that you can hear everything around you and still can hear your music. The one thing I hate about ear buds is that every pair I have gotten always slide out of my ears and I have to keep shoving them back in. Not with these they just clip to my ears and stay there. I wish there was a little bit more bass to them.
Written by a customer while visiting bose.com
Customer Rating
5
I love everything about this bose quiet comfort!
on November 23, 2024
Posted by: Rockys buds
Just bought this Bose ultra earbuds today. The from this bose buds outstanding best ever! Love them Bose.
Written by a customer while visiting bose.com
Customer Rating
2
A lot of tech problems with them
on November 23, 2024
Posted by: ceriaxe
Gender:Female
Length of ownership:6 months
I got these about 8 months ago and they are better than my QCII. These drop my bluetooth connection all the time, when there is a lot of bass they get distorted and start crackling. They also adjust the sound of my music - I'll be listening to a song and it sounds like my headphones aren't adjusted right to the equalizer and then mid song it will kick in. They will shut off on their own even when my battery is 100%. they sound good when everything is working.
Response from bose.comBy Customer Support, November 25, 2024
We’re sorry to hear about the challenges you’ve been experiencing with your headphones. It’s frustrating when technology doesn’t work as expected, especially with features like Bluetooth connectivity and sound quality. Your feedback is important, and we’d love to help resolve these issues. Please consider reaching out to our support team so they can assist in troubleshooting the above-mentioned concerns. A firmware update or reset could address these problems, however, we recommend you reach out to our team directly for assistance. You can do so on our website here: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
Diasappointed
on November 23, 2024
Posted by: Jade
Gender:Female
Length of ownership:1 month
I was a bit surprised when wearing them you can hear the noise louder.Not happy about only being able to connect to one device. Sound quality is ok,a bit distant. Noise cancelling works to a certain extent,you can still hear people and surrounding noises ,battery does not last at all. My main reason for purchase was noise cancelling,and it does not work properly.The only thing I like about them is the colors. Pretty useless if you ask me. Disappointing.
Response from bose.comBy Customer Support, November 25, 2024
We’re sorry to hear that your headphones aren’t meeting your expectations, especially regarding noise cancellation and battery life. These are key features, and we understand your disappointment. To address the battery life concern, we recommend visiting: https://bose.life/3Z7KC8a. We’d love the opportunity to help improve your experience and ensure your headphones work as intended. In case the issues still persist, please reach out to our team for further support.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com