Customer reviews from bose.com
Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Average customer rating
4.6
(1,252 Reviews)
Rating breakdown 1,252 reviews
5 Stars
966
4 Stars
154
3 Stars
62
2 Stars
33
1 Star
37
Customer Reviews for Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Customer Rating
2
hard to figure out without instructions or diagram
on March 24, 2026
Posted by: Panorama
I had difficulty figuring out how to get started since there are NO instructions or diagrams included with the headphones. By trial and error I finally located the power button and I THINK I have figured out how to use the quiet feature. It would help to have a diagram of which buttons are for each feature. I have yet to actually use the headphones but will do so when I take an airplane in a couple of days.
Response from bose.comBy Customer Support, March 24, 2026
Hi there, thank you for sharing your feedback. We’re sorry to hear that getting started with your QuietComfort headphones wasn’t as intuitive as it should have been.
We understand how helpful clear instructions or a button diagram can be, especially when you’re eager to use key features like Quiet Mode. Your feedback is valuable and will be shared with our product team as we continue improving the out‑of‑box experience.
For immediate help, you can find a quick start guide, button layout, and feature walkthroughs in here:
https://bose.life/4c5qM5a
If you’d like personalized assistance before your upcoming flight, our support team would be happy to walk you through the controls and settings. You can contact us directly here,
https://bose.life/4rTPydl
We hope you enjoy the noise cancellation and comfort once you’re in the air, and we appreciate you choosing Bose.
Daisy - Customer Support
We understand how helpful clear instructions or a button diagram can be, especially when you’re eager to use key features like Quiet Mode. Your feedback is valuable and will be shared with our product team as we continue improving the out‑of‑box experience.
For immediate help, you can find a quick start guide, button layout, and feature walkthroughs in here:
https://bose.life/4c5qM5a
If you’d like personalized assistance before your upcoming flight, our support team would be happy to walk you through the controls and settings. You can contact us directly here,
https://bose.life/4rTPydl
We hope you enjoy the noise cancellation and comfort once you’re in the air, and we appreciate you choosing Bose.
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Excellent product!
on March 24, 2026
Posted by: Vince
Gender:Male
Length of ownership:1 month
Thank you for your great Bose product and I’m thril with the purchase.
Written by a customer while visiting bose.com
Customer Rating
5
Exceeded my expectations
on March 26, 2026
Posted by: Jkc
The rich sound from these headphones, especially the bass, blew me away and far exceeded my expectations!
Written by a customer while visiting bose.com
Customer Rating
5
Wonderful Headphones
on March 27, 2026
Posted by: Jeanette77
I recently bought these headphones. I love them. The sound is great. The headphones are comfortable. They are easy to pair with your device.
Written by a customer while visiting bose.com