Customer reviews from bose.com
Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Average customer rating
4.6
(1,221 Reviews)
Rating breakdown 1,221 reviews
5 Stars
944
4 Stars
152
3 Stars
60
2 Stars
30
1 Star
35
Customer Reviews for Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Customer Rating
4
on January 10, 2026
Posted by: deputy dawg
Gender:Male
Length of ownership:3 months
I like them a lot but they aren't tite enough for my head , also they could be a little louder!!!
Written by a customer while visiting bose.com
Customer Rating
5
Love my new headphones!!!!
on January 11, 2026
Posted by: Howie36
Gender:Male
Length of ownership:1 month
Love my new headphones!!!! Also love my Earbuds, Soundbar and 4 speakers!!! I truly live in a BOSE house!!!!
Written by a customer while visiting bose.com
Customer Rating
3
Average
on January 12, 2026
Posted by: Headphones
Gender:Male
Length of ownership:1 month
I received the Bose headphones. The sound is clear .
I thought it would give a bigger bang for the bucks.
The volume doesn’t reach the heights I’m hoping for.
It’s connected to a I 15 plus phone.
Also I’ve lost the connection a few times and it is difficult to reconnect
When I open the Bose app, it only shows me to connect which could take some time.
Not enough volume, and the app isn’t showing me the equalizer anymore. It’s comfortable and light weight
Its just ok
Sorry all
I thought it would give a bigger bang for the bucks.
The volume doesn’t reach the heights I’m hoping for.
It’s connected to a I 15 plus phone.
Also I’ve lost the connection a few times and it is difficult to reconnect
When I open the Bose app, it only shows me to connect which could take some time.
Not enough volume, and the app isn’t showing me the equalizer anymore. It’s comfortable and light weight
Its just ok
Sorry all
Response from bose.comBy Customer Support, January 13, 2026
Hi there, thank you for sharing your experience with your Bose headphones. We’re glad to hear you find them clear, comfortable, and lightweight, but we’re sorry to learn that the volume and connectivity haven’t met your expectations. Regarding the volume, the headphones are designed to deliver balanced sound without distortion, but if you feel it’s not reaching the level you’d like, we recommend checking the volume settings both on your iPhone 15 Plus and within the Bose app.
For the connection issue, intermittent Bluetooth drops can sometimes be resolved by ensuring your headphones and app are updated to the latest firmware. If the equalizer isn’t appearing in the app, reinstalling or updating the Bose app may help restore that feature.
You can check out this helpful link for more information: https://bose.life/3Nk9urc
Jelyn - Customer Support
For the connection issue, intermittent Bluetooth drops can sometimes be resolved by ensuring your headphones and app are updated to the latest firmware. If the equalizer isn’t appearing in the app, reinstalling or updating the Bose app may help restore that feature.
You can check out this helpful link for more information: https://bose.life/3Nk9urc
Jelyn - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Bose Head gear
on January 13, 2026
Posted by: Aap
Bought this and very nice No problem with time and working Perfect
Written by a customer while visiting bose.com
Customer Rating
5
Awesome headphones
on January 13, 2026
Posted by: TSC26
Gender:Male
Length of ownership:1 week
I purchased these for my wife after having her listen to my Bose quiet comfort head phones. I had previously purchased her some beats headphones that she found were quite heavy and uncomfortable. She had also stated that the noise cancellation was not as good as my Bose headphones. After her receiving and settling up her new Bose headphones she loves them.
Written by a customer while visiting bose.com
Customer Rating
4
Bose Quiet Comfort Headphones.
on January 15, 2026
Posted by: Bose Headphones
Gender:Male
Length of ownership:1 year or longer
Love the sound! I have tinnitus and it can be difficult for me to hear in a noisy area. The Bose Headphones help make is super quiet when I'm working in an open office space that can get very loud. A little expensive but, worth the price. 4 out of 5 stars.
Written by a customer while visiting bose.com
Customer Rating
4
Great Sound for Normal Size Heads
on January 16, 2026
Posted by: Tina
I am enjoying my Bose QuietComfort Headphones very much. The sounds is amazing and I especially love the quiet feature. The only thing I wish they had was an adjustment to make the headphones smaller. I obviously don’t have a huge head and they often fall forward. I make it work because I like them but I wish there was an insert of some sort that I could add.
Written by a customer while visiting bose.com
Customer Rating
4
Meeting My Expectations
on January 18, 2026
Posted by: Teige26
Gender:Female
Length of ownership:1 month
I’m very happy with my new Bose QuietComfort headphones. I got the Twilight Blue color, which looks just like what’s pictured. They are very comfortable over my ears and the noise canceling option works great. They are a wee big on my little head, but not so much that I’d want to send them back.
Written by a customer while visiting bose.com