Customer reviews from bose.com
Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Average customer rating
4.6
(1,221 Reviews)
Rating breakdown 1,221 reviews
5 Stars
944
4 Stars
152
3 Stars
60
2 Stars
30
1 Star
35
Customer Reviews for Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Customer Rating
3
Noise cancellation poor.
on December 27, 2025
Posted by: Booh
Gender:Male
Length of ownership:1 week
Bought for my wife because she always liked mine, which she bought for me many years ago. She tried them Christmas Day and was disappointed. The noise cancellation doesn't work like it does on the original. Sorry! I know you've heard this a lot but it's true. We both tried side by side and it's a large difference. It's like the new one doesn't work at all.
Response from bose.comBy Customer Support, December 27, 2025
Hi there, thank you for sharing your experience with us. I’m really sorry to hear that the new QuietComfort headphones didn’t match the performance of your older pair, especially when it comes to noise cancellation.
Noise cancellation can vary depending on the specific model and settings, so we’d love for you to check out this quick guide to help resolve the issue:
https://bose.life/4shqH4G
Daisy - Customer Support
Noise cancellation can vary depending on the specific model and settings, so we’d love for you to check out this quick guide to help resolve the issue:
https://bose.life/4shqH4G
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
on December 27, 2025
Posted by: Great headphones
Great value comfortable headphones unbelievable sound
Written by a customer while visiting bose.com
Customer Rating
5
Awesome
on December 27, 2025
Posted by: Liz
My Bose headphones have been fantastic. The sound is clear and balanced, and the noise‑cancellation makes a huge difference when I want to focus. They’re lightweight, comfortable for long wear, and the battery lasts a long time. Overall, they feel high‑quality and reliable — exactly what I hoped for.
Written by a customer while visiting bose.com
Customer Rating
4
Great Headphones!
on December 28, 2025
Posted by: Degani06
Gender:Female
Length of ownership:1 month
Really great and stylish headphones. Really good quality sound as well. Took off 1 star for the case. It doesn't fit the headphones so easily as it came in. I know the upgraded model of this has slots to make it easier to put those in, so kind of kicking myself I didn't go with those. Either way though, these are great overall.
Written by a customer while visiting bose.com
Customer Rating
5
Love the sound
on December 28, 2025
Posted by: Wendyo
Gender:Female
Length of ownership:1 month
Bought this about a month ago. I love these. The sounds is great and I love that I can ajust the bass, treible etc.
Written by a customer while visiting bose.com
Customer Rating
1
Too complicated for me
on December 29, 2025
Posted by: DPK
Gender:Male
Length of ownership:1 week
I bought two sets of headphones. I could not figure out how to set them up to utilize the noise cancellation feature, the feature I wanted to use. So I sent a set to each of my daughters and I believe they will be able to put the headphones to good use
Response from bose.comBy Customer Support, December 29, 2025
Hi, thank you for sharing your experience with us. We’re happy to hear your daughters will enjoy the headphones, but we’d also love to help you get the most out of them too. To make things easier, here’s a step‑by‑step guide to setting up the QuietComfort Headphones and enabling the noise cancellation feature:
https://bose.life/4si6LOV
Gem - Customer Support
https://bose.life/4si6LOV
Gem - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
on December 29, 2025
Posted by: Caden George
Gender:Female
Length of ownership:1 month
Very impressed with noise cancelling. These are better than the Beats Pro.
Written by a customer while visiting bose.com
Customer Rating
5
Great Noise cancellation
on December 29, 2025
Posted by: Nay02
Gender:Female
Length of ownership:1 month
I bought this three weeks ago and love every moment of using them. They really works well
Written by a customer while visiting bose.com