Customer reviews from lenovo.com
Lenovo - Essential Full HD 1080p Webcam
Average customer rating
3.9
(130 Reviews)
Rating breakdown 130 reviews
5 Stars
69
4 Stars
24
3 Stars
8
2 Stars
13
1 Star
16
74%of customers recommend this product.
(
70 out of
95)
Customer Reviews for Lenovo - Essential Full HD 1080p Webcam
Posted by: tylr
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have found that the Lenovo Essential FHD Webcam has upgraded the picture from my lap top.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Nikan
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good camera given the price, easy to use, yet the brightness adjustment could be better
Written by a customer while visiting lenovo.com
Posted by: Ashu Faruki
from Milton, ON
Verified Purchase:Yes
[This review was collected as part of a promotion.] Plug and Play set up. Crisp image and decent quality stereo microphone. I knew it was the right choice after getting compliments during online meetings about the camera quality.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Andrea K
from Calgary, AB
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does not have the capabilities that were expected - no ability to zoom/crop video for TEAMS meetings, which is the primary function for the purchase.
No, I would not recommend this to a friend.
Response from lenovo.comBy Subhash_Lenovo, Customer Service, March 19, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. For tips to improve performance, please refer to this link https://support.lenovo.com/ca/en/solutions/msh500101.
Regards,
Subhash_Lenovo
Regards,
Subhash_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Stefan82
from Ottawa, ON
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very poor quality. I knew the resolution would not be good, but the video frame rate was about 3 frames per second. The video was jumpy. basically unuseable. Better off to spend more on a workable product.
No, I would not recommend this to a friend.
Response from lenovo.comBy Subhash_Lenovo, Customer Service, April 19, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Very Respectfully,
Subhash_Lenovo
Very Respectfully,
Subhash_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Gaspo
from Hamilton, ON
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this for work video calls and it does the trick perfectly. Setup was super simple as well.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Poor microphone
on September 21, 2023
Posted by: d709
[This review was collected as part of a promotion.] Other party cannot hear me. Every time I use this I end up having to break out my earbuds. Should have bought the original webcam brand.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, September 22, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/ca/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/ca/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Pedro C
from Vancouver, BC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the camera, but the clip is not as good with all this super slim monitors,
I would recommend this to a friend!
Written by a customer while visiting lenovo.com