Customer Reviews for Vornado - OSCTH1 Oscillating Tower Space Heater - Black
Customer Rating
3
Poor calabration
on November 10, 2025
Posted by: Randy7
from Rose Hill, Kansas
Gender:Male
I bought this two years ago, I notified Vornado of the issue. I have bought Vornado products since the 1970's and enjoy their products. The thermostat is not calibrated correctly. I can have the low heat set on 70 degrees and it will not shut off until the room temperature reaches 74 degrees. But, it will not turn back on until the room temperature reaches 69 degrees. I have another Vornado heater from two years ago with low, medium, and high settings the the thermostat does the same thing. I recently bought the heater cube that oscillates with low, medium, and high, and the thermostat is the same. I don't live to far from the Andover facility and before COVID-19 would purchase the products on site. Since the new ownership the warranties and quality, for at least the heaters, have dropped. I'll keep buying the fans. Not a bad product, just need to compensate for the thermostat. All that needs to be done is to calibrate it properly.
I purchased this for cold mornings and evenings to tide me through early fall without turning on the furnace and for when it is just a little to warm to light the wood stove. Very pleased. Mid Sept as I write the review I have only used it once. Due to the temps
My boss purchased a different version for our office a year and half ago and i was very impressed i purchased one for myself. I upgraded just a bit with the one i purchased and I LOVE IT SO MUCH!!!! I will definitely buy again.
We bought this about 20 days ago and we are not impressed with the heat output or louver design
No, I would not recommend this to a friend.
Response from a site owned and operated by Vornado Air LLCBy Tara, Consumer care, January 9, 2023
At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. This can happen for a number of reasons. We would like to see if we can be of assistance in improving your satisfaction. Please call our Consumer Care line at 800-234-0604 and allow us to help diagnose what went wrong.
I've had it for about a month and it heats very well. However, when I use the oscillating function it makes a lot of noise. So much noise I've been asked to turn if off over Zoom calls.
No, I would not recommend this to a friend.
Response from a site owned and operated by Vornado Air LLCBy Caitlyn, Consumer Care, December 9, 2021
At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. This can happen for a number of reasons, We would like to see if we can be of assistance in improving your satisfaction. Please call our Consumer Care line at 800-234-0604 and allow us to help diagnose what went wrong.
Within two days of operation the space heater started making a rattling noise as it oscillated. The heating element of the heater works well and the thermostat works well, but the unit makes rattling and buzzing noises as it turns.
No, I would not recommend this to a friend.
Response from a site owned and operated by Vornado Air LLCBy Paula, Consumer Care, November 29, 2021
At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. We would like to see if we can be of assistance in improving your satisfaction. Please go to Vornado and begin a chat session with us by clicking on the chat icon, e-mail or call our service line at 800-234-0604. - Vornado Consumer Care
Response from a site owned and operated by Vornado Air LLCBy Paula, Consumer Care, November 27, 2021
At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. We would like to see if we can be of assistance in improving your satisfaction. Please go to Vornado and begin a chat session with us by clicking on the chat icon, e-mail or call our service line at 800-234-0604. - Vornado Consumer Care