(This review was collected as part of a promotion.) I've only used the bag a couple times however im concerned the zipper will break soon. It doesn't seem like it or the bag is of strong quality.
Response from lenovo.comBy Thomas, Lenovo, June 18, 2026
Hello Jamie,
Thank you for sharing your feedback. We’re glad to hear you’ve started using the bag, but we’re sorry to learn about your concerns regarding its build quality. We understand how important durability is, especially for everyday accessories like laptop bags. Your concerns about the zipper and materials are important and not the experience we aim to provide. We recommend monitoring the product during use, and if you notice any issues or signs of failure, please reach out to Lenovo Support so our team can review your options and assist you further. Your feedback will be shared with our product teams as we continue working to improve quality and reliability. Thank you for bringing this to our attention.
(This review was collected as part of a promotion.) For an entry-level backpack, it works ok. But looks a bit cheap and doesn't seem like it would last long or hold up to any rough use.
No, I would not recommend this to a friend.
Response from lenovo.comBy Thomas, Lenovo, January 28, 2026
Hello,
Thank you for taking the time to share your thoughts on the Lenovo 16" Laptop backpack. We’re always working to enhance our products, and your feedback is incredibly valuable in helping us improve. Our goal is to deliver products that meet the high standards our customers expect, and your input plays a key role in that. If you have any questions or need assistance, please don’t hesitate to reach out to us at 1-855-253-6686.
(This review was collected as part of a promotion.) This laptop backpack can be used to carry a laptop and/or a tablet. The padding goes all around. The outer material is water resistant.
(This review was collected as part of a promotion.) The zippers are really smooth and durable. The overall material feels very long lasting and high quality.
(This review was collected as part of a promotion.) I really love the style and design of this backpack. It's perfect for work and looks very fashionable.