I didn't get my resident evil game key for making a purchase even though it is still being marketed as available well after I made my purchase. :(
Response from https://www.asus.comBy Chantae, CLM, March 25, 2026
Dear AmericanRedMoss,
Thank you for sharing your experience with the ASUS ROG Azoth gaming keyboard. We sincerely apologize that you have not received your promotional code for Resident Evil following your purchase.
To ensure this matter is properly investigated and resolved, we recommend contacting our support team directly at https://www.asus.com/us/support/callus/. Our specialists will be able to review your case and assist you in obtaining the code.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2411004819-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com