Customer Reviews for Belkin - SoundForm Wired Earbuds with USB-C Connector - Stereo - USB Type C - Wired - Earbud - Binaural - In-ear - 4 ft - White
Customer Rating
1
Not what I expect from Belkin
on July 11, 2022
Posted by: Rich Bordoni
from NY
[This review was collected as part of a promotion.] Let me preface this review by saying that I ONLY buy Belkin accessories and products for my needs. I trust Belkin's quality and reliability. However, these earbuds are not up to par. There is a constant static/hissing noise in the background that's very very noticeable without any audio playing but also noticeable when there IS audio playing. Additionally, even on max volume the audio being played sounds distant and not very loud and the static/hissing noise gets even more noticeable in the background. I tested these in multiple phones with the exact same results. I honestly thought I had gotten a defective unit so I exchanged it for another pair but I had the exact same experience, again testing in multiple phones. I then got the OEM-branded earbuds of a major Android manufacturer (not sure if I'm allowed to name them so I will leave it at that) and the sound quality was significantly better. So overall this is just not a usable product in any way and I'm surprised that Belkin would release a product like this.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Service, July 13, 2022
Hi Rich,
This greatly concerns us! Allow us to check your experience further by calling our phone support team through the hotline number listed here: https://www.belkin.com/us/support-article?articleNum=55022. They are the best to check the headphones and discuss your possible options.
Picked these up to have a more reliable alternative to wireless earbuds for my phone. When anything is playing they sound fine, but during quiet sections of songs/podcasts or when the volume is turned very low, there's a distinct constant hissing sound. It's distracting enough that I would return the product if I were able to, and will probably refrain from using them if I have any other alternative.
Otherwise they seem to perform fine - the in-ear fit isn't great, but that's significantly less of a concern with wired headphones.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Service, June 9, 2022
Hi quetzi,
Your feedback is important to us and we'd like to check the unit further with the help of our Product Experts. You may also try using the headphones on a different handheld device to see if the same audio problem recurs. You can reach out to the team by contacting the hotline numbers listed here: https://www.belkin.com/us/support-article?articleNum=55022.
My ears are still ringing from this Model This issue appears after 3 Months Remove it be4 u sleep
Response from belkin.comBy Belkin, Customer Support, May 23, 2020
Hi,
We would like to know more about the concern you’re having with the Belkin G3H0002 by sharing it through email at BelkinCares@belkin.com with your contact info and the link of this review for our reference.
[This review was collected as part of a promotion.] I received a demo pair and they seemed adequate with a decent fit and sound. The USB VID/PID were not a known value so perhaps they were preproduction.
[This review was collected as part of a promotion.] These earbuds are good, not perfect, but they're good. In terms of the build quality, these earbuds are durable. The cable is rubber and the connector part to the USB-C won't wear down for a while. The only concern I would have for the build quality is the metal cover on the inside of the earbud itself. It looks like a cheap cover and after it gets dirty it could cause issues when trying to clean it. Another potential issue that you may come across is the fitting in your ears. If you have very ears that require a very specific fit, such as mine, they may not stay in your ears very well regardless of which fitting you choose. After about 15 minutes I have to adjust them and put them back in.
The sound quality of these earbuds are good. The have good volume and has a good balance of treble and bass and has a good midrange. Basically, you get what you pay for with these earbuds for the sound. They're not going to blow you away but I don't see a need to complain about the quality, overall good sound.
[This review was collected as part of a promotion.] While Bluetooth headphones get better and better, I still find wired headphones to be the best, reliable option for business communications. This pair is a great solution for my increasing array of devices that support USB-C. This pair has become my go to particularly for my Chromebook.
[This review was collected as part of a promotion.] There are several nice features that make the Rockstar headphones a great choice for current phones without headphone jacks. They connected easily to the usb c port on both my Galaxy S8 and my 2019 version of the Galaxy TabA. The simple inline control buttons managed volume on both devices. The pause/start button also worked on both to pause music as well as video if using a video service. I have not used the Rockstars much to utilize the built in phone controls and microphone. My limited trial of these features did prove to work fine as far as I can tell both answering/disconnecting the call. In call quality seems fine. There is a holder where the wires split to secure one of the ear pieces if you only want to listen on one side. Sound quality is better than expected at this price range. I did tweak my audio settings to achieve a little richer sound. While these are not noise canceling the snug fitting ear pieces block a lot of ambient sound. There are three sets of tips included so everyone should be able to find a size that fits them well. After using these for awhile, I'm confident that the Rockstar headphones should take the abuse of everyday use and provide a good listening experience for quite awhile.