Customer reviews from brother-usa.com
Brother - ScanNCut SDX125EGY Electronic Cutting System - Gray
Average customer rating
4.4
(125 Reviews)
Rating breakdown 125 reviews
5 Stars
90
4 Stars
13
3 Stars
10
2 Stars
3
1 Star
9
98%of customers recommend this product.
(
61 out of
62)
Customer Reviews for Brother - ScanNCut SDX125EGY Electronic Cutting System - Gray
Customer Rating
5
SDX125e
on April 6, 2023
Posted by: Elaine N
from Venice FL
Great product works smoothly quiet and precised I highly recommend this product
Written by a customer while visiting brother-usa.com
Customer Rating
5
love it!
on March 24, 2023
Posted by: Phyllis
from Pa.
Haven't made much yet but i'm getting it figured out. Editing a little tricky. Made 5 shirts so far. Love it!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Makes me more efficient
on March 23, 2023
Posted by: Barb
from Northeast PA
I am having a lot of fun learning and using this machine. I make a lot of cards for a nursing home and being able to cut out multiples speeds things up. Being able to resize things is great. I really like the drawing function, I can add names to the projects.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Love the machine, hate the mats
on March 12, 2023
Posted by: Sharon
from Georgia
I love this machine EXCEPT for the mats. I find them thin and flimsy. I also have a cricut and those mats are more substantial plus you can insert them into the cricut machine top to bottom or bottom to top which allows me to spread the use of the mat over the whole mat instead of having to drag my cuttings manually over the ScanNCut mat. I hope Brother redesigns and improves their mats. Also, the cost of the ScanNCut mats are ridiculous compared to their quality.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Best Cutting On The Market A Scan n Cut
on February 25, 2023
Posted by: Anonymous
from Provo, Utah
I had other cutting machines, sold them, have a scan n cut and never need another cutting machine!
Written by a customer while visiting brother-usa.com
Customer Rating
5
No More Fussycutting!
on February 21, 2023
Posted by: Corona
from Perris, CA.
Hobby cardmaker here. I spent time trying to determine which of the many similar machines would best fit my needs; cutting images from cardstock. Fellow cardmakers had raved about this machine. I watched many and made comparisons to similar machines. I gifted it to myself for Christmas.
One of the major complaints people made was that the mats needed to be constantly replaced. When I ordered the machine I purchased it as a bundle with 6 mats and 6 blades. I am very glad that I did this as I think I have avoided a huge amount of frustration regarding the mats.
As I mentioned, I watched many videos that are available, I especially like The Papered Chef, and was able to follow the setup and begin putting my machine to use quickly. Without the help of videos my experience would have been different and frustration as the instructions provided were not clear to me. Luckily my machine has worked as expected and I have been very pleased with the fact that I can easily cut stamped images from cardstock and DSP; this has upped my card making enjoyment as not all stamp sets have coordinating dies.
There is a huge learning curve to use the machine but available videos make it easier. I would purchase it again and recommend to others
Written by a customer while visiting brother-usa.com
Customer Rating
3
A love hate relationship
on February 12, 2023
Posted by: Lisa Solonynko
from Ontario, Canada
I love my Brother Scan n Cut, but I do not love the mats. They don’t last very long and they are EXTREMELY expensive.
Response from brother-usa.comBy Brother, Customer Service, February 13, 2023
We are glad you love your machine, but we are sorry to hear that your mats are not lasting. Please try to clean your mats using the instructions below if you have not already:
https://help.brother-usa.com/app/answers/detail/a_id/73521
If you are still experiencing the same issue, we would love to hear more. Please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://help.brother-usa.com/app/answers/detail/a_id/73521
If you are still experiencing the same issue, we would love to hear more. Please contact Brother Customer Service at:
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
4
sdx125e
on February 8, 2023
Posted by: J Riv
from Bossier City, La.
it does so many things, cuts, write, draw, scan. But to do all this it's trial and error.
Written by a customer while visiting brother-usa.com