Customer reviews from brother-usa.com
Brother - ScanNCut SDX125EGY Electronic Cutting System - Gray
Average customer rating
4.4
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
90
4 Stars
13
3 Stars
9
2 Stars
3
1 Star
9
98%of customers recommend this product.
(
61 out of
62)
Customer Reviews for Brother - ScanNCut SDX125EGY Electronic Cutting System - Gray
Customer Rating
1
Frustrated and not happy
on February 10, 2026
Posted by: Mishaye
I have tried every combination to cut stickers. it is a joke! it will NOT cut using a kiss cut. It cuts through the image even thou I tell it to cut a white border it still cuts thru my images. I would not waste my money on this machine again! BUY A CRICUT!!!!!
Response from brother-usa.comBy Brother Customer Service, February 11, 2026
Thanks for taking the time to review your experience with the Brother SDX125E. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother SDX125E. We sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/SDX125E
https://www.brother-usa.com/support/SDX125E
Written by a customer while visiting brother-usa.com
Customer Rating
5
Scan N Cut is wonderful. Just LOVE IT
on February 12, 2026
Posted by: PhyllisH
from Texas
Love this machine. Easy to learn, great results every time.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Highly Recommend!
on March 11, 2026
Posted by: Beach4u
from Florida Panhandle
Loving my ScanNcut. No more fussy cutting for me!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Scanncut SDX 125 EGY
on March 20, 2026
Posted by: Scoop
from Near Malibu, California
I love this machine, but really, shouldn't a machine advertised as a quilting tool that comes with quilting templates come with a fabric-cutting mat?
Written by a customer while visiting brother-usa.com